Chase Oaks Church - Local Good Resale Store Manager

As part of Chase Oaks Church, Local Good Resale provides quality home goods to the community while generating volunteer opportunities and funds to support the impactful work of Local Good Collective.

The Store Manager will lead the launch and operation of Local Good Resale, a nonprofit store where proceeds support the programs and services of the Local Good Collective. This position is responsible for creating a retail environment that generates revenue, aligns with the organization’s mission, and provides a positive experience for customers, staff, and volunteers. This is a full-time and exempt salaried position.

ESSENTIAL JOB RESPONSIBILITIES:

Store Operations and Management

• Design and execute comprehensive processes and procedures to manage all aspects of resale store operations, including store operational hours, donation intake, processing, pricing, sales, and other key functions
• Maintain and manage the store’s Point-of-Sale system (Square), including data entry, inventory control, and generating reports
• Hire, recruit, train, and mentor staff and volunteers to support the effective operation of the store
• Supervise the opening and closing of the store and oversee all register operations
• Ensure the store and volunteer lounge are clean, organized, and free of safety issues
• Prepare and submit weekly and monthly sales reports, ensuring transparency and accuracy
• Continuously evaluate, enhance, and implement safety protocols

Staff and Volunteer Supervision

• The Store Manager will supervise and train the Local Good Store Associate and a robust, rotating volunteer pool to meet various store support needs
• Create and conduct training for staff and volunteers on store policies, procedures, and the mission of both the Local Good Resale and the Local Good Collective
• Organize and lead monthly staff meetings to foster communication and collaboration
• Perform annual performance evaluations for all subordinate staff and key volunteers
• Manage a robust workforce of volunteers to support daily store operations

Strategic Planning and Marketing

• Develop and post content for social media channels
• Work with the Executive Director of Local Good and store staff to set sales goals and determine sales strategies
• Collaborate with the Executive Director of Local Good to plan events designed to attract a diverse customer base and new community partnerships
• Represent Local Good Resale at community outreach events to promote the store and its mission

Organizational Coordination

• Address and resolve operational challenges effectively and constructively
• Attend monthly staff meetings and leadership development trainings

JOB PROFILE:

SKILLS / STRENGTHS

• Highly motivated self-starter with the ability to work independently and with minimal supervision
• Strong problem-solving and team-building skills
• Effective written and oral communication skills
• Sensitivity to diverse cultural, ethnic, and social backgrounds, values, and attitudes

EXPERIENCE DESIRED

• Demonstrated experience in supervising staff and volunteers effectively
• Proficient in Microsoft Office and Point-of-Sale systems
• Square point-of-sale experience is a plus

EDUCATION DESIRED

• High School diploma or GED required

SUPERVISORY RESPONSIBILITIES

• Responsible for overseeing the Store Associate
• Responsible for overseeing volunteers

LANGUAGE SKILLS

• Ability to speak effectively and understandably on the phone
• Ability to effectively present information and respond to common inquiries

COMPUTER SKILLS

• Strong working knowledge of Microsoft Office, Outlook calendaring, and email
• Strong knowledge of POS systems
• Knowledge of Excel and PowerPoint
• Data Entry and database experience

PHYSICAL DEMANDS

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. These physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Being capable of lifting 40 pounds occasionally and walking for extended periods is an essential requirement.
• While performing the duties of this job, the employee is regularly required to sit, talk or hear.
• The noise level in the work environment is usually moderate.
• The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee may be asked to bend and kneel.

Qualifications for employment at Chase Oaks Church requires being a Christ-follower—whose work history and lifestyle shows a consistency to adhering to the scriptural principles of the Bible—and agreeing with the Purpose, Strategy, and DNA statements of Chase Oaks. We request that each staff member be “All – In” and be committed to the local body of Christ at Chase Oaks Church in the areas of worship, groups, service and giving.

CHASE OAKS CHURCH DNA

• Jesus Sets Our Tone.
• We're All In The Same Boat.
• We Are Here For Good.
• This Is Not Our Party.
• We Don't Go It Alone.
• We Are Not Set In Our Ways.
• We See Beauty In Diversity.
• Our Best Days Are Ahead Of Us.
• We Don't Sweat The Small Stuff.

CHASE OAKS CHURCH STAFF VALUES

• We cultivate because we believe in the good that is to come.

• We collaborate because we are better together.

• We celebrate because we can.

LEADERSHIP SKILLS

• Character - Being above reproach
• Self-Leadership - Practicing rhythms that allow personal flourishing
• Drive - Relentlessly pursuing excellence based on one's unique purpose, values, strengths, and passions
• Judgment - Demonstrating wisdom in action
• Influence - Impacting how other people think and act