What are the responsibilities and job description for the Customer Service Representative (Full-time) position at Chefler Foods?
We are seeking a motivated and dynamic Customer Service Representative to join our team! This is a fast-paced, multi-faceted role that requires a team player who thrives under pressure and enjoys wearing many hats.
In this role, you will be responsible for providing exceptional customer support by answering calls, performing data entry, and interacting with customers, distributors, and field personnel. You will assist with answering inquiries, identifying solutions, and processing orders. The ideal candidate is a quick learner, detail-oriented, and comfortable juggling multiple priorities in a high-energy environment.
- Answer customer calls and respond to inquiries in a professional and timely manner.
- Perform accurate data entry and maintain customer records.
- Process orders, and ensure timely follow-ups.
- Identify solutions to customer issues and escalate when necessary.
- Interact effectively with customers, distributors, and internal teams to resolve concerns and provide updates.
- Maintain a high level of customer satisfaction by following company guidelines and policies.
- Adapt quickly to changing priorities and tasks in a fast-paced setting.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $20
