What are the responsibilities and job description for the Surveillance Agent position at Cherokee Nation Entertainment?
Cherokee Hotel & Casino West Siloam Springs is searching for a dedicated Surveillance Agent to join our growing security team. As a Surveillance Agent, you will play a crucial role in ensuring the security and integrity of the casino. Your primary responsibilities include monitoring casino activities through video surveillance systems, identifying potential threats, and reporting suspicious behavior to appropriate authorities.
- Monitor casino areas using video surveillance equipment to detect and prevent theft, fraud, and other illegal activities.
- Maintain a vigilant watch for safety concerns, such as suspicious individuals or potential hazards.
- Ensure adherence to gaming regulations, policies, and procedures by all casino personnel and guests.
- Assist in investigations by reviewing video footage, analyzing data, and providing reports to relevant departments.
- Monitor the condition of surveillance equipment and report any malfunctions or technical issues.
- Maintain accurate and detailed logs of surveillance activities, incidents, and investigations.
- Handle sensitive information with discretion and maintain strict confidentiality.
- 12 hours of college credit and completion of Composition 1 or an equivalent combination of education and experience.
- 6 months of work experience in a related field, or a combination of education and experience.
- Ability to speak and write proficiently in English.
- Excellent report writing skills.
- Ability to proficiently operate phone systems, basic office equipment, computers, and basic computer programs utilized in daily operations (Microsoft Outlook, Word, Excel, Paint, etc.).
- Excellent attention to detail.
- Excellent problem-solving skills.
- Ability to do tedious work.
- Strong communication skills and the ability to work seamlessly with a team.
- Possess a valid driver's license.
- Have the ability to obtain and maintain licensing by the appropriate gaming authority.
For more than two decades, Cherokee Casino has been Oklahoma’s premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality.
Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home.
- Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
- Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
- Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
- And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts .
Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment
Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.
Step into a world of possibilities:
- Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
- Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
- Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
- Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.
More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.
Company:Cherokee Nation Entertainment
