Downtown Business Manager

Summary

Essential Duties

• Serve as the visible contact person and full-time advocate for Downtown Coatesville.
• Foster relationships with and between downtown businesses and residents.
• Cultivate, maintain, and support active volunteer committees to implement the Downtown Coatesville Revitalization Plan goals.
• Foster relationships and encourage a cooperative climate with and between City Administration, City Police, elected officials, and relevant groups and organizations.
• Help build strong, productive working relationships with appropriate private companies and public agencies at the local and state levels.
• Direct efforts at business retention, expansion, and recruitment; provide information, expertise, and appropriate referrals to business owners; market Downtown Coatesville to appropriate outside businesses.
• Administer and monitor a façade grant program; work with tenants and building owners to enhance the quality of their retail/commercial space.
• Coordinate neighborhood projects and programs, ie: clean ups, block watches, and small business educational workshops.
• Plan, coordinate, and execute special events designed to draw patron activity to downtown businesses.
• Establish, manage, and monitor systems to maintain common areas and green space including mowing, weeding, litter removal, watering plants.
• Maintain knowledge of community resources available to local businesses; promote and communicate resources as needed.
• Develop and implement public relations, communications, and marketing plans to include project displays at public events, website material, social media, and the development of promotional material including a monthly newsletter.
• Assist with writing, editing, and publishing informational and marketing brochures and fliers.
• Collect, input, and manage data on crime, business and resident surveys, and other measurements of success; prepare reports on outcomes.
• Prepare and file timely financial, program, and statistical reports; present reports for funders and community.
• Other duties as assigned.

Qualifications/Preferred Skills, Knowledge & Experience

• Strong leadership and interpersonal skills
• Strong networking and team and consensus building skills.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Must have patience, diplomacy, reliability and dependability.
• Ability to work independently and proceed with objectives.
• Strong organizational skills.
• Ability to work on conceptual design and policy development on a team.
• Accurate and detail-oriented.
• Ability to manage and interpret data, keep reliable records, meeting minutes and grant reports.
• Ability to handle and resolve recurring problems.
• Knowledge and understanding of community and social issues.
• Intermediate skill to use a personal computer and various software packages.
• A valid driver’s license is required.

• Bachelor's degree from an accredited college or university preferably with study in urban planning and/or economic development.
• Three or more years of experience of commercial corridor work, preferably with related experience in a small, low/mod income community.
• Strong time management skills.
• Exhibits sound and accurate judgement.
• Ability to use common sense and understanding to carry out written or verbal instructions.
• Demonstrates integrity and honesty.
• Displays willingness to make decisions.
• Ability to remain focused on daily operations.
• Flexibility.

Additional Information

Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.

• Intermediate Word skills
• Intermediate Excel skills
• Intermediate Access skills
• Intermediate PowerPoint skills
• Basic OutLook skills (Email and Calendar)