Lead Analyst - Network (Enterprise)

• Leads the design, installation, configuration, and maintenance of network infrastructure, to include LAN, WLAN, and VOIP technologies

• Provides Tier 2 and Tier 3 support across on-premise and cloud environments, ensuring seamless integration and operation of network services. 

• Provides expertise in diagnosing user concerns, as well as complex hardware, software, and network issues

• Works with other lead network analysts, and security teams to support a large enterprise network, including wired Ethernet, wireless technologies, switches, routers and firewall equipment

• Works with information security personnel to make adjustments regarding best security practices and compliance with industry standards.

• Provides monitoring for the network and makes recommendations for architecture, support, and upgrades, as appropriate, utilizing automation tools and network management software.

• Researches and analyzes current and evolving communications capabilities to provide information for long- and short-term planning, including the evaluation of emerging technologies.

• Assists with project planning and project management responsibilities, which may include establishing priorities, specifications and approaches, organizing, staffing and scheduling, working with others to complete the project, and monitoring progress.

• Maintains and secures system and network performance by monitoring, providing performance tuning, implementing system controls, troubleshooting, performing corrective actions, and escalating problems to vendors.

• Troubleshoots and maintains CIPA-compliant firewall

• Maintains accountability of network assets by updating inventory management system, using asset management tools and ensuring asset security, in alignment with policies. 

• Assists with maintaining performance metrics by documenting network performance and tracking trends for actionable insights. 

• Provides customer-focused support as part of the Division Technology Services team
• Performs other duties as assigned
  
  Budgetary Responsibility:     

  N/A

  Report Preparation:  

  As required.

  Equipment Operation: 

  Utilizes a personal computer, general office equipment and equipment related to technology services i.e. desktop and laptop computers, digital signage kiosks, applications servers, laser printers, etc.

  Contacts:  

  Contact with all levels of staff to provide technical assistance. Coordinates with department staff to ensure efficient resolution of network and system concerns and meet the needs of district stakeholders. 

  Work Direction/Supervision:

  N/A

  Decision Making:  

  Performs majority of tasks independently, seeks supervisor’s advice/guidance in non-routine situations.

  Formal Policy-Setting Responsibilities:  

  N/A

  Physical Demands:

  The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use hands to finger, reach with hands and arms, handle paper files, records, computer and equipment controls, talk and hear.  The employee is occasionally required to stand, walk, sit and drive.  The ability to move equipment weighing up to 75 lbs., climb ladders, and work in confined and/or restricted spaces such as wiring closets and above ceiling racks is required.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and color perception. 

  Work Environment:

  The employee regularly works in an office or school-building environment.  The noise level is quiet to moderate.  Normal precautions of working around electronic equipment must be exercised at all times.

  
  

Excellent analytical and problem-solving skills. In-depth working knowledge of multiple enterprise network architectures including TCP/IP. Ability to analyze, troubleshoot, and resolve computer system issues. Working knowledge of Ethernet topology networks in switched and shared designs and of operating systems used in this environment, especially Microsoft Windows client and server systems.  Expert skill in analyzing and resolving multiple subnet problems in a TCP/IP environment.  Skill in installing hardware and firmware, conducting upgrades and performing other tasks to maintain a 16,000 node Cisco/Fortinet/Extreme  Local Area Network/Wide Area Network. Expert skill in the design and implementation of networks.  Self starter, ready to learn with a demonstrated ability to work independently with minimal supervision. Ability to install, configure, upgrade, troubleshoot and repair applicable software, hardware and peripherals. Ability to work within and follow established guidelines and procedures and prioritize and meet deadlines.  Ability to communicate verbally and in writing in an effective manner. Ability to establish and maintain effective working relationships with employees at all levels of the organization.   

Bachelor’s Degree in appropriate related field or a combination of education and extensive work experience comparable to a four year degree.

CCIE, CCNA or CCNP certification is strongly preferred. Google Professional Workspace Administrator Professional Certificate is preferred. Microsoft Certified: Windows Server Hybrid Administrator Associate is strongly preferred.  At least two years of experience with network management systems strongly preferred. Valid VA Driver's License.

Applicants considered for employment must successfully complete the following background investigations/tests:

• Federal Bureau of Investigation (FBI) Criminal History Investigation

• State Police Criminal History Investigation

• Child Protective Services (CPS) Investigation

• Tuberculosis Screening/Test

Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements.  However, the administration reserves the right to modify, add, or remove duties and assign other duties as necessary.  It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.

Salary : $72,499 - $123,260