Network Analyst (re-ad 25-00715)

Minimum Qualifications

Bachelor’s degree in network administration and a minimum of five years of experience or a combination of education and experience; CCNA certification a plus. Strong knowledge of the TCP/IP model, IP protocols, and IP subnetting. Strong knowledge of routing & routing protocols (EIGRP, BGP, OSPF, VRRF), VLANs, trunking, NAT, QoS, Access control list (ACL), and WAN technologies. Experience configuring Cisco routers and switches, VPN, ASA, IDS/IPS, DMVPN. Experience configuring FortiNet firewalls or other NextGen devices. Knowledge and experience configuring wireless and wireless controllers. Must have project management skills, the ability to multitask, good communication skills (verbal & written), ability to delegate tasks, provide troubleshooting and problem tracking for network related issues, perform service request management, ability to build and maintain documentation and manage helpdesk incidents for network related issues. Understanding of web filtering appliances and troubleshooting. Knowledge of cellular modem software and management. Proficient knowledge in Word, Excel, Access, Visio, PowerPoint, Windows (all versions), and other software and utilities used to track, maintain, and monitor network and server systems. Knowledge and experience with network monitoring and alerting software. Working knowledge of Microsoft Azure environments.

Current valid driver's license and good driving record required. Based on the Virginia DMV point system, record must not reflect six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.
Pre-employment drug testing, FBI criminal background check and education/degree verification required.

This position is also subject to working in high security areas governed by the US Department of Justice’s “Criminal Justice Information Services (CJIS) Security Policy” and therefore requires successfully passing a more stringent criminal background check. Must be a US citizen or have been a lawful resident of the US for the past ten consecutive years.

Duties

Provide project management for helpdesk issues, service request, and projects as assigned. Establishes, plans, and coordinates work efforts. Provides technical support to project team members. Handles complex application features and technical designs. Assists with designing and implementing the components required for complex network project designs. Participates in the design, development, and implementation of the network infrastructure including wireless, routing, and routing protocols, NAT, QoS, ACL, firewalls, remote access and VOIP. Installs, configures, and maintains organization’s network. Reviews, plans, and evaluates network systems. Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN/WAN. Recommends and schedules repairs. Provides end user support for all LAN-based applications. Troubleshoots network systems and recommends improvements to the network. Provides documentation / project tracking and management reporting. Provides tactical and strategic input on overall network planning and related projects. Analyzes network security and recommends, develops, and deploys security measures to protect information against unauthorized intrusion, modification, or loss. Analyzes WAN functions of the organization. Works to develop, improve, maintain, and implement WAN. Installs, troubleshoots, repairs and maintains WAN equipment. Provides reports, completes requests for new service, determines methodology for installing new service, and determines appropriateness of moderate equipment changes or modifications, test links, coordinates the install of communication circuits and campus cabling of copper and fiber infrastructure. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Tracks and monitors the problem to insure a timely resolution. Maintains and manages internet web filter, includes designing rules, appliance management, daily operation, and support, troubleshooting. Manages the cellular mobility VPN software and hardware. PLEASE NOTE: Must maintain personal mobile technology as a condition of employment. Perform other work as required.

Previous applicants do not need to re-apply. Applications will remain under consideration until position is filled.

This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.

Shift

Monday - Friday; 8:30 a.m. - 5:00 p.m.

Work Location

Information Systems Technology

Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion