What are the responsibilities and job description for the PART TIME RECEPTIONIST EVENINGS AND WEEKENDS position at Chestnut Hill of East Longmeadow?
Chestnut Hill is in search of a Part Time Receptionist!
Hours would VARY in the afternoons. 3pm to 8 pm 2 to 3 days per week
Every other Sat and Sunday - 9am - 5pm
Main Responsibilities:
- Greet patients, visitors, families with a positive, helpful attitude; provide exceptional customer service
- Provides assistance and guidance to visitors, directing them to various locations.
- Ensure visitors are checking in and out of the building
- Get identification from agency, vendor visitors
- Answering phones for a multi-line phone system
- Answer, forward, and return calls in a timely manner
- Fielding calls from Families, hospitals, Nursing Homes, Patients, Physicians, etc.
- Taking and dispatching emergency and non-emergency messages
- Remaining pleasant and professional with callers, and calm under pressure
- Working hand in hand with coworkers
- Check office voicemail, return calls and forward to other team members as necessary
- Entering resident demographics into Point Click Care
We would love to have you JOIN our TEAM if you are:
- Consistent, reliable and professional dress /manner
- Have Excellent written and verbal communication skills
- Attention to detail
- Know MS Word and MS EXCEL
- Comfortable with Outlook Email and Windows platform
- Good time management skills
- Have Multitasking capability without compromising on quality
- Able to contribute positively as part of a team, assisting others as needed
- Strong history of customer service
Bear Mountain is a leading healthcare company, spanning the nursing home sector from Extended/Long Term Care and Short Term Rehabilitation to Neurobehavior Programs. Bear Mountain is dedicated to continuing its tradition of providing exceptional guest experiences across its facilities. Our vision “To exceed your expectation with the highest quality healthcare in a safe, clean, supportive and positive environment.” unites us as a team, our Team members put the CARE back into Healthcare, and, our amazing Team Members are at the heart of it all! We expect you to maintain and support the education of this culture.
If you are interested in Joining the Chestnut Hill TEAM - Please apply and provide your resume with current contact information
WE look forward to meeting you !
