Secretary

Overview

CHI Mercy Health offers the unique opportunity to grow professionally in a supportive highly rewarding work environment and to satisfy your soul in the surroundings of a breathtakingly beautiful natural setting. More than 100 years after the founding of our organization the core values - Compassion Inclusion Integrity Excellence and Collaboration - that guide our interactions with our patients and each other remain the same. In the welcoming embrace of these nurturing communities you will feel immediately at home.

Roseburg is located on Interstate 5 in Southern Oregon's scenic Douglas County. The community is nestled in a lush forested region known as the 100 Valleys of the Umpqua. In many places you’ll find it hard to maintain a healthy work-life/personal-life balance because the pace of one is indistinguishable from the other. Not here. Life never stops here but it slows to an easy welcome pace. A traffic jam means you missed the yellow and have to wait for the next green. A terrible parking space is the one across from the restaurant instead of in front of it. And the three words you may never hear are “Wow that’s expensive.” Easy is the best way to describe life here. Hard-to-beat works too.

Responsibilities

Shift: Casual Part-Time, Weekdays

Job Summary:

The Secretary is responsible for providing high quality secretarial services to the entire operation. This position has a broad base of knowledge and ability in the areas of organization, communication and technical secretarial skills.

Essential Functions:

• Monitors the Visual Smart Board (VSB).
• Maintains appropriate incoming and outgoing telephone communications on a multi-line phone system and redirects as necessary.
• Maintains medical records in appropriate EMR’s.
• Schedules patient appointments and meeting/education time for therapists.
• Performs daily charge reconciliation.
• Maintains billing information.
• Manages therapy referrals and maintains therapy referral spreadsheet..
• Checks in patients for their appointments and completes new patient registrations.
• Creates patient surveys in Focus on Therapeutic Outcomes (FOTO) for initial evaluation, status and discharge.
• Obtains the appropriate insurance authorization for treatment and verifies patient benefits and eligibility.
• Purchases office supplies and orders forms thru online systems.
• Opens cash drawers daily and closes drawer/balances deposits nightly.
• Codes invoices in AP system and routes for approval.
  
  
  

Qualifications

Required Education and Experience:

• High school diploma or GED
  
  
  

Preferred Qualifications:

• Knowledge of medical terminology and experience in health care preferred
• Previous experience in medical records and insurance billing preferred
• Experience using Google Workspace applications preferred
  
  
  

Pay Range

$20.62 - $28.35 /hour