Surgery Scheduler Coordinator

Overview

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Responsibilities

Under general direction, the Scheduler-Surgery Coordinator is responsible for scheduling all inpatient and outpatient surgery and medical procedures, tests and studies ordered by the physician. Provides support, and communicates necessary information to patients and physicians regarding surgery scheduling.

Essential Key Job Responsibilities

• Maintain the surgery schedule, providing necessary information to patients and physicians.
• Coordinate, register and schedule appointments for patients according to availability.
• Conduct patient pre-certification on proper insurance approval for appointments and medical care.
• Ensure all pre-operative required tests needed prior to surgery, are scheduled and completed.
• Coordinate and ensure necessary equipment is ordered, room availability/scheduled, pre-surgery medication, etc. is arranged prior to scheduled procedure.
• Communicate detailed information and answer patients' questions regarding surgery preparation instructions, arrival / departure instructions relative to procedure.
• Schedule any necessary follow-up appointments, as directed by physicians.
• Receive and screen calls relating to problems that may arise due to date changes and any reasons for cancellation.
• Escalate non-routine issues to the practice manager or physician.
• Prepares patients chart with all necessary paperwork; ensures all related work is completed and delivered to the appropriate areas by the designated time.
• Perform other duties as assigned by the practice manager or physician.
  
  
  

Disclosure summary:

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all

job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

Required Education and Experience:

• High School Diploma/GED
• Two (2) years of related experience in a heathcare environment
• Knowledge of medical computerized scheduling systems and surgery scheduling procedures (preferred)
  
  
  

Required Minimum Knowledge, Skills, Abilities and Training:

• Familiar with standard concepts, practices and procedures within field.
• Must have ability to work effectively and collaboratively in a diverse/multi-cultural environment.
• Demonstrate strong customer skills.
• Ability to provide clear and effective communication skills.
• Maintain a positive, caring attitude towards patients.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast paced environment.
  
  
  

Pay Range

$19.73 - $27.13 /hour