What are the responsibilities and job description for the General Manager Development Program position at Chick-fil-A?
General Manager Development Program at Chick-fil-A
Are you a highly skilled and motivated individual looking for an opportunity to be a Chick-fil-A General Manager? Do you thrive in a fast-paced, dynamic environment where you can make a difference? If so, we want to hear from you!
Chick-fil-A, America's #1 fast food restaurant, is seeking talented leaders to oversee the daily operations of our store. As a General Manager, you will be responsible for managing resources, ensuring exceptional customer service, and maximizing profitability.
Please note: In this program, you will be expected to work 66 hours a week (11 hour days, 6 days a week) for the first 1-2 years in order to learn every aspect of our restaurant operations, including all entry level positions, before being considered for a General Manager role (pending position availablity). While in this development program, you will be expected to work at either of our two locations and work various opening and/or closing shifts with little notice given. The Director of Operations makes the schedule for our developing General Managers. Open availability is required. This program and position is paid hourly, the yearly total on this job posting was calculated by using the expected 66 hour work week.
General Manager responsibilities after training is complete and position is granted:
- Responsible for every aspect of restaurant operations
- Takes care of stock, staff, and sales management
- Training and supervising staff
- Managing budgets
- Maintaining financial and statistical records
- Dealing with customer complaints and queries
- Maximizing profitability and productivity
- Motivating staff to meet sales goals
- Setting sales goals
- Ensuring compliance with food safety and health regulations
- Liaising with the Director of Operations
- Safely opening/closing the store
- Properly managing all cash-handling procedures
General Manager Job Description after training is complete and position is granted:
As a General Manager, you will be in constant contact with the staff, customers, and leadership team, ensuring the highest quality customer service and monitoring the overall financial performance of the store.
Your responsibilities will include managing restaurant leaders, greeting staff and customers, providing intelligent recommendations and suggestions, building customer and brand trust, assisting the staff, and ensuring customers have a great dining experience.
More importantly, you should be reliable, accommodating, courteous, and friendly to ensure complete customer satisfaction.
Requirements:
- Guest awareness
- Confidence
- Resourcefulness
- Organizational skills
- Teamworking skills
- Verbal communication skills
- Numerical skills
- Excellent IT skills
- Enthusiasm
- Executive skills
- Problem-solving skills
- Showing initiative
- Setting a good example
Location: Gleannloch Village
If you are a talented and motivated individual with a passion for providing exceptional customer service, apply now to join our team at Chick-fil-A. Enjoy delicious food, a fun work environment, and numerous benefits including health insurance, dental insurance, vision insurance, life insurance, 401k matching, a referral program, employee discount, and paid training. Don't miss this opportunity to grow your skills and advance your career!
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
Salary : $70,000
