Restaurant Director

Restaurant Director

Chick-fil-A Lafayette, IN

Join our growing team! As a Restaurant Director at Chick-fil-A Lafayette, you will work in a fast-paced organization as a senior-level leader. We are seeking a developed leader to support the business by communicating, tracking, training and coaching all team members on achieving service and revenue goals as a team.

As a Restaurant Manager, you will oversee team members and assistant managers in the development of the business and in the continual pursuit of Operational Excellence while creating a positive work culture. The Restaurant Director is in constant contact with the other senior directors team and Owner/Operator as to what is happening in their scope of responsibility. The majority of the time will be spent supervising in Operations, with a few hours per week dedicated to strategic planning and meetings.

Position Type: Full-time, 40 hours per week, varying shifts. Requires Open Availability.

Pay Type: Up to $18-$24 depending on experience and education

Our Benefits:

• Medical, Vision, and Dental Insurance
• 401k with Match
• 2 Weeks of Paid Vacation
• Access to scholarships at $2,500 per year
• Sundays off
• Leadership Development
• Food Discounts
• Positive Work Environment

Required Qualifications:

• Must be 18 or older
• Degree preferred
• Experience as a leader in the customer service and/or production environment
• Proven ability to lead in quick-paced environments as part of a team
• Basic computer competency
• Must be able to meet the physical demands of the position which includes, but is not limited to standing for up to 8 hours and lifting up to 40lbs

Duties and Responsibilities:

• Tracks and takes care of policy/procedure violations, reporting information back to the executive team as necessary
• Ensures all opening or closing tasks are completed according to the daily schedule
• Able to correctly interpret the intentions of the weekly schedule and place team members in the place most suited to their skills
• Works with the senior leadership team team to ensure appropriate daily and restaurant staffing levels
• Must be an excellent coach, communicator, and team builder
• Creates tactical monthly and quarterly objectives and tasks to achieve strategic, annual business results
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback
• Serves as a subject matter expert to leadership for ongoing hospitality and service support
• Assists with inventory management
• Assists with facilities management
• Complete understanding of each key position in both the front and back of the store
• Demonstrate knowledge of the brand and menu items
• Follow sanitation and safety procedures
• Maintain regular and consistent attendance and punctuality
• Greet guests to make them feel comfortable and welcome
• Follow Chick-fil-A's operational policies and procedures
• All other duties as assigned

Required Skills:

• Positive attitude
• Self-leader committed to personal growth
• Able to multitask
• Ability to work at a quick, yet efficient and thorough pace
• Team-oriented, adaptable, dependable, and strong work ethic
• Willingness to step outside of job role to assist in other roles
• Effective communicator
• Customer service-oriented
• Ability to communicate effectively with guests and team members
• Honors and encourages others to follow the visions and values of the restaurant