Demo

Scheduling Coordinator

Chief Fire Prevention & Mechanical Corp
Elmsford, NY Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 3/21/2025

Position Overview:

We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. The ideal candidate will have a strong background in dispatching and will work closely with our electrical and mechanical teams to ensure smooth scheduling and efficient operations.

Key Responsibilities:

  • Communication: Answer phones and emails promptly to address schedule-related inquiries and confirm service appointments.
  • Data Entry: Accurately enter customer details into our scheduling software and maintain up-to-date information, including excel spreadsheets.
  • Billing: Accurately analyze jobs and make sure our customers are billed correctly.
  • Scheduling Workflow: Follow established scheduling workflows by reading and sorting through data, collecting customer information, and applying it effectively to the scheduling process. Experience working with scheduling subcontractors is a plus.
  • Calendar Management: Assist in maintaining a weekly calendar for crews, including managing dates, hours, and customer appointments to ensure optimal scheduling.
  • Collaboration: Work closely with both the electrical and mechanical teams to coordinate schedules and address any scheduling conflicts or changes.
  • Time Management: Demonstrate exceptional time management skills and maintain a strong attendance record.

Qualifications:

  • Experience: Proven experience in dispatching is a must. Previous experience in scheduling or coordination is preferred.
  • Skills: Excellent organizational, communication, and problem-solving skills. Proficiency with scheduling software and data entry.
  • Strong attention to detail, ability to manage multiple tasks simultaneously, and a proactive approach to managing schedules.

If you are a motivated individual with a passion for effective scheduling and coordination, we encourage you to apply and become a key part of our dynamic team

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 2 years (Preferred)
  • Dispatching: 1 year (Required)

Work Location: In person

Salary : $20 - $25

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