Demo

Scheduling Coordinator II

Children's Hospital of The King's Daughters
Norfolk, VA Full Time
POSTED ON 1/6/2025 CLOSED ON 1/22/2025

What are the responsibilities and job description for the Scheduling Coordinator II position at Children's Hospital of The King's Daughters?

Summary

  • GENERAL SUMMARY
    • The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to the Practice Manager/Supervisor.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Serves as a patient liaison for scheduling of services.
    • Responsible for accurate data collection, documentation, and data retrieval.
    • Provides clerical, secretarial and project management functions for the service area.
    • Interfaces and communicates with multiple departments.
    • Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
    • Performs other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • None required.
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • High school graduate or GED.
    • Ability to relate well with the public.
    • Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
    • Ability to coordinate multiple schedules based on individual preferences and guidelines.
    • Ability to utilize scheduling software and maintain updated schedules.
    • Ability to sort and file materials correctly by alphabetical or numeric systems.
    • Computer skills required and knowledge of medical terminology preferred.
  • WORKING CONDITIONS
    • Normal office environment with little exposure to excessive noise, dust, temperature and the like.
  • PHYSICAL REQUIREMENTS
    • Click here to view physical requirements.
Additional Information

CHKDHS is an Equal Opportunity Employer.

  • Equal Employment Opportunity is the Law - click here for more information
  • Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at TalentTeam@chkd.org
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