What are the responsibilities and job description for the CALL CENTER REPRESENTATIVE position at CHOC?
Job Details
CALL CENTER REPRESENTATIVE
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Location: 3333 Vaca Valley Parkway, Suite 300 Vacaville, CA 95688 Pay Range: $17.00 / per hour Position Status: Full-Time Classification: Non-Exempt
Job Duties:
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Education and Experience:
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Schedule:
Full-time - 40 hours per week Office Hours 8:00am – 4:30pm Bonus Pay Based on Daily Volume
Benefits:
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CHOC is a community development organization that has distinguished itself as an affordable housing provider for over 29 years. For more information on CHOC, please visit www.chochousing.org. The CHOC/Energy Savings Assistance Program is funded through PG&E and Richard Heath and Associates. This program is designed to provide home energy assessments, energy education and conservation installation services to low income qualified households in Yolo, Solano, and Sacramento counties.
Qualifications
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices a plus
- Ability to multi-task, set priorities and manage time effectively
- Data Entry Skills
- Bilingual a plus
- Previous experience in a customer support role a plus
- High school degree
Salary : $17
