What are the responsibilities and job description for the TAP Administrative Specialist position at Choctaw Premier Services, LLC.?
Administrative Specialist Role at Choctaw Advantage Solutions Services
We are seeking a skilled Administrative Specialist to support the overall vital operations and services of the Transition Assistance Program (TAP). This role is essential in ensuring military personnel and their families receive the support they need to transition successfully into civilian life.
Your Responsibilities:
- Serve as the first point of contact, delivering professional customer service to assess client needs and requirements while directing them to appropriate services.
- Schedule client appointments and services using the TAP Database System of Record, ensuring a seamless experience for all participants.
Operational Support:
- Oversee front desk and lobby operations, maintaining a welcoming environment while resolving client scheduling issues.
- Receive and distribute mail, deliveries, and coordinate supply orders to support daily operations.
Collaboration & Coordination:
- Work closely with the Command Installation Manager (CIM) and Liaison Officer (LNO) ensuring clients are referred to appropriate transition support agencies, including the Department of Veteran Affairs (VA) and Soldier Readiness Processing (SRP).
- Assist in onboarding and training new team members, sharing knowledge and best practices to enhance the overall delivery of services.
Requirements:
- High school diploma or equivalent. Associate's degree or higher preferred.
- At least two (2) years in an administrative or clerical role, preferably in a customer service or military-related environment.
What You Will Bring to the Role:
- Proficiency in tools such as Microsoft Office, and online career resources.
- Demonstrated experience with scheduling systems, data entry, and office operations.
- Strong interpersonal and communication skills to effectively interact with clients and staff.
- A genuine passion for supporting military personnel and their families during transition periods.
- Ability to travel to assist with job fairs, employer days, and classroom events.
Why Join Our Team:
Meaningful Impact:
- Be part of a program that supports military personnel and their families during a life-changing transitions.
Growth Opportunities:
- Develop your skills in a supportive environment that values and enhances your professional development.
Collaborative Culture:
- Work with a team that emphasizes integrity, accountability, and respect.
We are dedicated to delivering services to those who have served our country. If you are ready to apply your administrative skills to a rewarding opportunity, we invite you to join our team and help Service Members and their families transition to a brighter future.
