Receptionist/Administrative Assistant

Job Overview
We are seeking a highly organized and motivated Receptionist/Administrative Assistant to join our team. This role is essential in ensuring smooth daily operations and providing exceptional customer service. The ideal candidate will possess strong administrative skills, have experience with medical/mental health billing processes, and be comfortable managing front desk responsibilities while supporting our team with various tasks.

Responsibilities

• Greet and assist visitors, clients, and staff in a friendly and professional manner.
• Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel.
• Maintain an organized front desk and lobby area, ensuring it is welcoming and presentable at all times.
• Schedule appointments and manage calendars for team members as needed.
• Perform administrative tasks such as scanning, data entry, and maintaining office supplies.
• Perform daily post office runs.
• Perform front end medical billing tasks such as sending claims electronically to multiple Payers.
• Perform back end medical billing tasks such as receiving and processing Remittance Advice data from Payers, as well as following up on denied claims and rebilling them.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Assist with office management duties to ensure efficient operations.
• Utilize Google Suite and other software tools for document creation and communication.
• Support the team with personal assistant tasks as required.

Qualifications

• Proven experience in an administrative or office management role is preferred.
• Familiarity with front desk operations or as a mental health clinic receptionist is a plus.
• Familiarity with HIPAA regulations and maintaining a HIPAA compliant workplace.
• Strong computer literacy with proficiency in Google Suite applications.
• Excellent customer service skills with a friendly demeanor.
• Ability to multitask effectively while maintaining attention to detail.
• Strong organizational skills to manage various tasks efficiently.
• A proactive approach to problem-solving and willingness to learn new skills.

Requirements

• Must be at least 21 years of age (State of Wyoming requirement)
• Must be able to pass pre-employment and random drug screens (State of Wyoming requirement)
• Must be able to pass various background checks, including a Federal criminal background check (State of Wyoming Requirement)
• Availability: Monday through Friday 9am-5pm

If you are passionate about providing excellent support in a dynamic environment, we encourage you to apply for this exciting opportunity as a Receptionist/Administrative Assistant!

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Are you able to pass pre-employment and random drug screens? (State of WY requirement)
• Are you at least 21 years old? (State of WY requirement)
• Are you able to pass a variety of background checks, including a Federal criminal background check? (State of WY requirement)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 5 years (Required)
• Medical billing: 2 years (Preferred)

Ability to Commute:

• Powell, WY 82435 (Required)

Work Location: In person

Salary : $14 - $15