What are the responsibilities and job description for the Inside Sales Manager position at CIRCOR International, Inc?
Inside Sales/Contract Manager
CIRCOR International
Business: Aerospace & Defense
Location: Hauppauge, New York, US
Direct Reporting: Sales and Business Development Director or GM
Function Reporting: Sales
About CIRCOR Aerospace & Defense:
CIRCOR Aerospace & Defense is focused on the design, development, and manufacture of specialty fluid and motion control products for demanding aerospace and defense applications.
CIRCOR products are flying on most commercial and military aircraft, including single and twin aisle air transport, business and regional jets, military transports and fighters, and commercial and military rotorcraft.
Other markets include unmanned aircraft, shipboard applications, and military ground vehicles.
CIRCOR operates globally with business units in Hauppauge, New York; Corona, California; Warren, Massachusetts; Paris, France; Uxbridge, UK; and Tangier, Morocco.
The parent company, CIRCOR International, is headquartered in Burlington, Massachusetts, while CIRCOR Aerospace & Defense is headquartered in Corona, California.
POSITION DETAILS
Position Summary
The Inside Sales/Contracts Manager leads the Business Unit's inside sales team and oversees contractual activities to align with strategic goals and customer requirements.
Reporting to the Sales and Business Development Director or GM, this role drives business capture through proposals, negotiations, and customer service excellence while ensuring booking targets are achieved.
The ideal candidate will develop strategies for profitable growth, foster strong customer relationships, and manage the sales process, including forecasting, budgeting, market pricing, and SIOP (Sales, Inventory, Operations & Planning).
This role requires strong leadership, technical sales expertise, and the ability to interpret and manage complex contractual matters within the aerospace and defense industry.
Key responsibilities include driving revenue growth, managing proposals and agreements, closing orders, and leading the team to achieve financial and operational goals.
Principal Activities
- Lead and manage the Inside Sales/Customer Service team, providing mentorship and ensuring alignment with business objectives.
- Coordinate with various departments, including legal, finance, sales, engineering, supply chain, and program management, to address contract-related issues.
- Ensure proper use of CRM systems to track sales activities, opportunities, and customer interactions.
- Prepare and execute annual bookings plans and sales forecasts, supporting the Business Unit's budgetary goals.
- Develop and implement sales strategies to achieve revenue growth and capture new business opportunities.
- Draft, review, and negotiate contracts, ensuring compliance with legal, regulatory, and corporate standards.
- Act as the primary customer contact during proposal and negotiation phases, ensuring a high level of customer satisfaction.
- Manage customer relationships to uncover new opportunities and drive repeat business.
- Coordinate and oversee the proposal process, including market pricing for legacy and new product offerings.
- Monitor and report on key sales metrics, such as bookings, revenue, and customer satisfaction.
- Support the development of technology roadmaps and collaborate with engineering and functional leaders for timely product introductions.
- Represent customer needs internally as part of the AS-9100 NPI Phase Gate process.
Job Requirements:
CANDIDATE REQUIREMENTS
Knowledge, Skills, and Competencies:
- Proven track record in technical sales and contract management, preferably in Aerospace & Defense markets.
- Strong understanding of fluid control valves, hydraulic, electro-mechanical, or pneumatic systems, and other products relevant to CIRCOR's portfolio.
- Demonstrated ability to lead and manage a sales and customer service team effectively in a fast-paced environment.
- Proficiency in CRM tools, Microsoft Office Suite, and data analysis for strategic decision-making.
- Knowledge of export compliance regulations, including ITAR/EAR and FAR/DFARS.
- Excellent negotiation, interpersonal, and communication skills across various mediums.
- Strong analytical skills with a solution-driven and process-oriented approach
Education & Experience
- Bachelor's degree in Business, Marketing, Engineering, or a related field; an advanced degree (MBA) is preferred.
- At least 5-10 years of progressive experience in sales, contract management, or customer service, preferably within the Aerospace or Defense industries.
- A minimum of 5 years of leadership experience managing teams and driving sales performance.
Other:
- Familiarity with AS9100 and Aerospace industry standards.
References: Professional references will be required
PAY RANGE: $100,000 - $150,000. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience
CIRCOR Aerospace & Defense offers a comprehensive benefits package, including medical, dental, vision, 401(k), and tuition reimbursement.
CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities
Salary : $100,000 - $150,000
