What are the responsibilities and job description for the Director, Software & Services Sales, APJ Service Provider position at Cisco Systems, Inc.?
Director, Software & Services Sales, APJ Service Provider
Location : Area of Interest
Business Development
Job Type
Professional
Service Provider, Services & Software
Job Id
1435970
What You’ll Do
Enhance Cisco’s wallet share with customers in Service Provider (SP) Segment across Asia Pacific & Japan (APJ) through an integrated, pursuit motion focusing on :
Services Sales : Includes the entire portfolio of professional (advisory, implementation and optimization), support, and managed services.
Software Buying Programs (including SPNA) : Strategic vehicle to accelerate customer outcome realization as well as Cisco's transformation towards recurring revenue.
Connect with Cisco internal stakeholders, customers, and partners across functions and boundaries to achieve significant results for customers and Cisco's success.
Help improve quality, efficiency, and effectiveness of ISS functions / processes / projects delivery.
Act as an advisor to help customers in achieving business outcomes, operational, program, or service objectives.
Role and Specific Responsibilities
Drive Services growth by setting the direction of the overall Service business strategy and key initiatives.
Develop a detailed execution plan, define focus accounts and motions, reorganize team resources accordingly, and set and manage stretch targets for your team.
Play a pivotal role in coordinating account teams, Customer Experience (CX) presales team, Architecture teams, Partner Org, Cisco Capital, Commercial Finance, and Legal to pursue transformational opportunities.
Accelerate growth in transformation deals in emerging technology areas like Autonomous networks.
Create professional handover from Sales to CX (PMO) for transformational deals.
Transform Service Sales to drive growth and accelerate Customer Success.
Provide direct leadership to a team of Services Sales Specialists who support account teams on large, complex customer opportunities.
Create and nurture the Services Sales community across the entire sales operation.
Help define salesforce needs for enablement, training, and development regarding Services portfolio.
Accelerate the Transition of APJ SP team to Software and software Subscriptions by increasing adoption of Buying program.
Collaborate with APJC leadership and its teams to share best practices proactively.
Provide constructive feedback and suggestions to APJC and Global leadership.
Mentor and develop the ISS leadership team in APJ SP.
Who You’ll Work With
ISS is a team focused on driving sales growth in services, Software BP, and large deals for Cisco. We tackle tough business challenges with network-centric solutions that accelerate customer success.
Solid understanding of key business drivers of services & software sales within the Service Provider Industry.
16 years of sales experience in a B2B environment with a minimum of 10 years in Country / Regional sales leadership positions.
Proven experience leading large & complex cross-architecture Services led transformation deals.
Ability to communicate and build trusted relationships with stakeholders and customers.
Extraordinary track record in a sales leadership role of growing Professional services business.
Additional Requirements
Provide leadership and executive sponsorship to major enablement activities.
Engage with senior customer executives of top accounts.
Influence Cisco’s overall direction and strategy in the segment.
Experienced leader with demonstrated leadership, communication, problem-solving, analytical, and solution selling skills.
Participated in recruitment and selection of team members.
Guided and nurtured team members for their roles.
Why Cisco?
WeAreCisco. We are unique but collectively bring our talents to work as a team to develop innovative technology and power a more inclusive, digital future for everyone.
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