Director, Software & Services Sales, APJ Service Provider
Location : Area of Interest
Business Development
Job Type : Professional
Service Provider, Services & Software
Job Id : 1435970
What You’ll Do :
- Enhance Cisco’s wallet share with customers in Service Provider (SP) Segment across Asia Pacific & Japan (APJ) through an integrated pursuit motion.
- Drive Services Sales, including the entire portfolio of professional (advisory, implementation, and optimization), support, and managed services.
- Implement Software Buying Programs (including SPNA) to accelerate customer outcome realization and Cisco's transformation towards recurring revenue.
- Connect with Cisco internal stakeholders, customers, and partners across functions to achieve significant results.
- Improve quality, efficiency, and effectiveness of ISS functions / processes / projects delivery.
- Advise customers in achieving business outcomes, operational, program, or service objectives.
Role and Specific Responsibilities :
Drive Services growth by setting the direction of the overall Service business strategy and key initiatives.Develop detailed execution plans to define focus accounts and motions, reorganize team resources, and manage stretch targets.Facilitate collaboration among account teams, Customer Experience (CX) presales, Architecture teams, Partner Org, Cisco Capital, Commercial Finance, and Legal.Accelerate growth in transformation deals in emerging technology areas like Autonomous networks.Create professional handover from Sales to CX (PMO) for transformational deals.Transform Service Sales to drive growth and accelerate Customer Success.Provide direct leadership to a team of Services Sales Specialists supporting large, complex customer opportunities.Create and nurture the Services Sales community across the sales operation.Define salesforce needs for enablement, training, and development regarding Services portfolio.Accelerate the Transition of APJ SP team to Software and software Subscriptions.Collaborate with APJC leadership to share best practices and learn continuously.Provide constructive feedback to APJC and Global leadership for strategic initiatives.Mentor and develop the ISS leadership team in APJ SP.Who You’ll Work With :
ISS is a team focused on driving sales growth in services, Software BP, and large deals for Cisco. Our success is validated through financial results, customer satisfaction metrics, and employee satisfaction scores.
Solid understanding of key business drivers of services & software sales within the Service Provider Industry.16 years of B2B sales experience with a minimum of 10 years in Country / Regional sales leadership positions.Proven experience leading large & complex cross-architecture Services transformation deals.Ability to communicate and build trusted relationships with internal stakeholders and customers.Extraordinary track record in a sales leadership role of growing Professional services business.Additional Requirements :
Provide leadership and executive sponsorship to major enablement activities.Engage with senior customer executives of top accounts.Influence Cisco’s overall direction and strategy in the segment.Experienced leader with demonstrated leadership, communication, problem-solving, analytical, and solution selling skills.Participated in recruitment and selection process of team members.Guided and nurtured team members for their roles and development.Why Cisco?
We are all unique, but collectively we bring our talents to work as a team to develop innovative technology and power a more inclusive, digital future for everyone.
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