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Accounting Technician III - Cash Office Supervisor

City & Borough of Juneau
Juneau, AK Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 4/17/2025
JOB
The Department of Finance, Treasury Division is looking to fill a Cash Office Supervisor position! The Treasury division is hiring an Accounting Technician III as the Cash Office Supervisor. Under general supervision of the Banking Officer, this position is responsible for supervision of the Cash Office and Mailroom operations. The Cash Office Supervisor is responsible for providing direction and training of subordinates to ensure smooth and efficient operations as required. This position provides key backup for the Treasury Accountant II regarding banking activity and may assist with daily banking functions in their absence. The incumbent also provides research required for various projects when requested. It is a fast-paced working environment that interacts daily with the public, ensuring payments get applied efficiently and effectively, along with answering questions and directing the public and tourists as needed.WHO WE ARE LOOKING FORThe Cash Office team is looking for a manager with strong technical skills and experience handling a large volume of daily work. The applicant is self-motivated and completes work while experiencing frequent interruptions throughout each day. A successful candidate prioritizes tasks and manages staff schedules to ensure timely and accurate handling of mail and receipts. A successful Cash Office Supervisor trains and develops staff, identifies skill-building opportunities, and recommends areas for process improvement. The Cash Office Supervisor maintains expert working knowledge of all Cash Office tasks, and may be required to perform those tasks, if necessary. The candidate will have a background in managing bank deposit activity, reconciling to general ledger accounts, and researching customer account activity.The Cash Office Supervisor is an effective communicator on the phone, by e-mail or postal mail, and through video conferencing, both within and outside of the Treasury division.The following experience is highly desired and will be used as part of the selection process: Working with customer payments and application to accountsExperience with corporate banking and general ledger account reconciliationAdvanced computer skills in Windows, such as working with Microsoft Excel, Word & Outlook, & Adobe AcrobatIntermediate to advanced experience working with computerized accounting systemsExperience with researching and resolving data entry errors and misapplied paymentsA good set of secondary qualifications – adding to those above would be: Managing staff and schedulingIntermediate to advanced experience with numerous office machines; copiers, calculators, and mailing machinesExperience with digital organizing and retrieval concepts in a network environmentWe are looking for a candidate with energy, clerical accuracy, and mastery of technical accounting concepts who is now ready to expand into a supervisory role. As a supervisor, the successful candidate will be key in developing and maintaining a work culture geared toward modernization.WORKING HOURS AND LOCATIONThis position works Monday through Friday, 8am – 4:30pm. Your office would be in downtown Juneau on the first floor of City Hall. Some travel to other locations during regular business hours is required as part of the position.

EXAMPLE OF DUTIES
This supervisor position manages the 3-person Cash Office workgroup, consisting of an Acct Tech I and two Cashiers. The Cash Office is responsible for recording and depositing receipts, processing incoming and outgoing mail, and responding to inquiries. The incumbent ensures timely data entry, reviews work for accuracy, monitors daily workflow, and addresses any staff training needs. The Cash Office team processes a high volume of payments for various CBJ departments using multiple data entry systems, and the work requires a high degree of attention to detail. This position reviews current working procedure documents and works with supervisor to update and maintain accuracy.The Cash Office Supervisor communicates proper cash handling procedures to various departments and performs occasional cash-handling audits at various CBJ locations. The Cash Office Supervisor ensures that departments process and report cash activity in a timely manner, reaches out if department transmittals are missing or inaccurate, and responds to department needs regarding cash and deposit processing. This position also works closely with the Treasury Cash Accountant for reconciling the daily and monthly deposits.Typical responsibilities include the following: Lead, train and develop Cash Office workgroup which consists of Acct Tech I and Cashier (2)Manage, prioritize, and assist with receiving, recording, and depositing CBJ’s cash receiptsResearch and respond to customer and department inquiries pertaining to cash receiptsMonitor bank and credit card activity for corrections and returns, record appropriate activityProcess adjustments, payment transfers, corrections pertaining to bank deposits.Prepare, record, and file adjusting journal entriesMonitor and reconcile various clearing accountsEstablish, maintain, and update Excel forms and logsManage and support various mailroom activities, such as incoming distribution, outgoing postage, handling large mailouts, and allocating postage costs accordinglyCommunicate and collaborate with departments regarding cash handling, processing, and recording of receiptsProvide backup to Treasury Cash AccountantRepresent Cash Office in Treasury discussions

SUPPLEMENTAL INFORMATION
ADDITIONAL INFORMATIONWe are accepting applications until February 25, 2025. Your application must be received by close of business (4:30pm Alaska Standard Time) on the date listed above. If you have any questions about this position, please contact the hiring manager.HIRING MANAGER CONTACT INFOHiring Manager: Joscelyn BrownleePhone Number: 907-586-5215 x 4049Email: joscelyn.brownlee@juneau.gov

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