What are the responsibilities and job description for the Network Specialist II position at City & Borough of Juneau?
JOB
NETWORK SPECIALIST IIPERMANENT FULL-TIME POSITION$ 77,473.50 - $ 85,449.00 Annually (DOQ)37.5 Hours per weekWHO WE ARE LOOKING FORSomeone who is calm but recognizes when critical natured events require rapid responseIs pragmatic and works systematically through problemsPays close attention to detailHas excellent technical skills and a desire to grow / is eager to learn ever-changing technologyHas very good customer service presenceCan produce clear explanations (written and/or verbal) to the laypersonIs reliable and dependableContributes to the success of the departmentWHAT IS IT LIKE TO WORK ON OUR TEAM/GROUP/SECTION/DEPARTMENT (PICK ONE) The Information Technology (IT) Department is a service and support department of the City and Borough of Juneau (CBJ). We are dedicated to serving and maintaining the technology needs to all members of CBJ and strive to provide all an excellent technical environment in which to function. We are a close, good natured and dedicated group. We work well together and take pride in our ability to find solutions to all technical challenges. WHAT THE CBJ CAN OFFER YOU: In this position you will receive a competitive salary package that includes the opportunity for regular pay increases, 12 paid holidays a year, an excellent health insurance program that includes medical, dental, vision and orthodontia care options, paid leave, & retirement credit through PERS (Public Employees’ Retirement System). We value the health and well-being of our employees. The CBJ provides free parking, paid time off for parent teacher conferences, the ability to participate in a robust wellness program that includes discounts to CBJ recreational centers and local fitness programs, free bi-annual health screenings, free flu shots, free classes, challenges and webinars on healthy living to assist you with achieving work/life balance. WORKING HOURS AND LOCATIONThis position typically works 7.5 hours per day (Monday through Friday). Your scheduled shift will be determined at the time of hire, typically shift schedules will begin between 7:30am – 8:30am, end of shift timing will match accordingly between 4:00pm and 5:00pm. Your office is located in downtown Juneau in City Hall.
EXAMPLE OF DUTIES
Routinely maintain awareness of network health monitoring for performance, stability, and/or outages. Works to troubleshoot and resolve issues when needed. Will develop baselines for reporting and for predicting future problems. Installs, configures, and maintains physical infrastructure for CBJ WAN links. Provide assistance and guidance to the Network Specialist I in installing, configuring, and maintaining CBJ LAN links. Installs, configures, and maintains core network services on dedicated appliances as well as server hardware running Windows and Linux. Monitors the availability and performance of core network services. Addresses outages or performance concerns. These services are, but not limited to, internal and external DNS namespaces, firewall (layer 3) and protocol screening (layer 4-7) protection of the network, layer 3 routing for LAN, WAN, and Internet resources, VPN services, and cyber threat detection and remediation. Responsible for maintaining monitoring systems on dedicated appliances as well as server hardware running Windows and Linux. Performing primary administration of CBJ email systems, both on-premises and in O365. This includes the management of email user mailbox creation and maintenance, anti-spam filtering, backups, recovery, and e-discovery request reports. Will be the primary resource for end user email requests and the subject matter expert for CBJ email systems. Provide support for Active Directory, ensures domain controllers are functioning efficiently. Will be the subject matter expert of our AD and user OU management. Will work with other CBJ IT staff in the maintenance, administration, and development of GPO’s. Will work to answer general network help requests. Install and maintain microwave radio communications gear. This involves work on towers or elevated work platforms, as well as occasional helicopter transportation to tower sites. CBJ will fund tower climbing certification.
SUPPLEMENTAL INFORMATION
HIRING MANAGER CONTACT INFOHiring Manager: James ZuelowPhone Number: (907) 586-5295Email: james.zuelow@juneau.gov
NETWORK SPECIALIST IIPERMANENT FULL-TIME POSITION$ 77,473.50 - $ 85,449.00 Annually (DOQ)37.5 Hours per weekWHO WE ARE LOOKING FORSomeone who is calm but recognizes when critical natured events require rapid responseIs pragmatic and works systematically through problemsPays close attention to detailHas excellent technical skills and a desire to grow / is eager to learn ever-changing technologyHas very good customer service presenceCan produce clear explanations (written and/or verbal) to the laypersonIs reliable and dependableContributes to the success of the departmentWHAT IS IT LIKE TO WORK ON OUR TEAM/GROUP/SECTION/DEPARTMENT (PICK ONE) The Information Technology (IT) Department is a service and support department of the City and Borough of Juneau (CBJ). We are dedicated to serving and maintaining the technology needs to all members of CBJ and strive to provide all an excellent technical environment in which to function. We are a close, good natured and dedicated group. We work well together and take pride in our ability to find solutions to all technical challenges. WHAT THE CBJ CAN OFFER YOU: In this position you will receive a competitive salary package that includes the opportunity for regular pay increases, 12 paid holidays a year, an excellent health insurance program that includes medical, dental, vision and orthodontia care options, paid leave, & retirement credit through PERS (Public Employees’ Retirement System). We value the health and well-being of our employees. The CBJ provides free parking, paid time off for parent teacher conferences, the ability to participate in a robust wellness program that includes discounts to CBJ recreational centers and local fitness programs, free bi-annual health screenings, free flu shots, free classes, challenges and webinars on healthy living to assist you with achieving work/life balance. WORKING HOURS AND LOCATIONThis position typically works 7.5 hours per day (Monday through Friday). Your scheduled shift will be determined at the time of hire, typically shift schedules will begin between 7:30am – 8:30am, end of shift timing will match accordingly between 4:00pm and 5:00pm. Your office is located in downtown Juneau in City Hall.
EXAMPLE OF DUTIES
Routinely maintain awareness of network health monitoring for performance, stability, and/or outages. Works to troubleshoot and resolve issues when needed. Will develop baselines for reporting and for predicting future problems. Installs, configures, and maintains physical infrastructure for CBJ WAN links. Provide assistance and guidance to the Network Specialist I in installing, configuring, and maintaining CBJ LAN links. Installs, configures, and maintains core network services on dedicated appliances as well as server hardware running Windows and Linux. Monitors the availability and performance of core network services. Addresses outages or performance concerns. These services are, but not limited to, internal and external DNS namespaces, firewall (layer 3) and protocol screening (layer 4-7) protection of the network, layer 3 routing for LAN, WAN, and Internet resources, VPN services, and cyber threat detection and remediation. Responsible for maintaining monitoring systems on dedicated appliances as well as server hardware running Windows and Linux. Performing primary administration of CBJ email systems, both on-premises and in O365. This includes the management of email user mailbox creation and maintenance, anti-spam filtering, backups, recovery, and e-discovery request reports. Will be the primary resource for end user email requests and the subject matter expert for CBJ email systems. Provide support for Active Directory, ensures domain controllers are functioning efficiently. Will be the subject matter expert of our AD and user OU management. Will work with other CBJ IT staff in the maintenance, administration, and development of GPO’s. Will work to answer general network help requests. Install and maintain microwave radio communications gear. This involves work on towers or elevated work platforms, as well as occasional helicopter transportation to tower sites. CBJ will fund tower climbing certification.
SUPPLEMENTAL INFORMATION
HIRING MANAGER CONTACT INFOHiring Manager: James ZuelowPhone Number: (907) 586-5295Email: james.zuelow@juneau.gov
Salary : $77,474 - $85,449
Network Production Engineer, Network Infrastructure
Meta Inc -
Juneau, AK
Compliance Specialist I/II (DOE) (Anchorage) Job #24-8460 PCN-357
State of Alaska -
Anchorage, AK
Service Desk Specialist II (ARRC ARW Employees Only - Alaska Railroad)
State of Alaska -
Anchorage, AK
