Seasonal Administrative Assistant Statter Harbor

JOB
The Docks & Harbors department is hiring a Seasonal Harbor Administrative Assistant to join our team at Statter Harbor located in Auke Bay. When you join the Docks & Harbors Department, you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset.WHO WE ARE LOOKING FORSomeone with: Excellent oral and writing skillsAble to research and interpret regulationsExcellent computer and database skillsProvide excellent customer service, ability to exercise tact, self-restraint, judgment, and strategy in dealing with a variety of people, including appointed and elected public officials and othersAbility to analyze problems, develop logical and realistic conclusions, communicate ideas clearly, establish and maintain cooperative relationships with othersAbility to identify, research and resolve a wide range of work-related problems such as public complaints and inquiriesMust be reliable and dependable and able to work in a team environmentWORKING HOURS AND LOCATIONThis position works 7.5-hour days, five (5) days a week, which will include weekends and holidays. The work location will be at the Statter Harbor Office in Auke Bay.

EXAMPLE OF DUTIES
Under general supervision, perform clerical and administrative support duties for the City and Borough of Juneau Docks & Harbors Department.Create billings in support of Docks & Harbors Operations. The work will require knowledge of Docks & Harbors ordinances and regulations, which can be learned on the job.May schedule yacht reservations for the Statter Harbor Breakwater.Accept payments for fees, bills, and permits. Write receipts, make bank deposits, and prepare revenue transmittals.Perform detailed research on customer billing discrepancies and communicates results to Docks & Harbor patrons’ inquiries to resolve noncompliance issues. Prepares billing and payment history as requested by customers.Will maintain and update customer accounts using the specialized harbor accounting program.Receive and screen telephone calls and walk-ins, inquiries about nature and urgency of their business, answers questions on status of current projects.Create, evaluate, and implement office procedures, technical filing and indexing systems and forms for own use; implement changes subject to approval of supervisor.May gather information on prices and availability of goods and services; prepare delivery orders and purchase requisitions for supplies and equipment; and monitor and assist in preparing and processing paperwork to obtain and pay for routine and recurring services.Assist colleagues in editing, writing, and copying reports under strict deadlines; revises drafted correspondence and reports to improve clarity and quality.May drive to alternate CBJ business locations to distribute/deliver mail, reports, and other business materials.Perform other related work as required.

SUPPLEMENTAL INFORMATION
If you have questions about this position please call, Angela Thrower at (907)586-5255, or email angela.thrower@juneau.gov HIRING MANAGER CONTACT INFOHiring Manager: Angela ThrowerPhone Number: 907-586-5255Email: angela.thrower@juneau.gov