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Building Permit Technician II

City of Avondale
Avondale, AZ Full Time
POSTED ON 1/3/2025
AVAILABLE BEFORE 3/3/2025
Under general supervision assists customers by accepting, processing, coordinating, and routing all construction documents and permits, planning and zoning applications, and plans for residential, commercial, industrial, utility, and capital improvement-related projects. Assists clients at the development services center counter by answering development-related questions, performing less complex technical reviews and permitting, and other duties as assigned.

This position will function as a lead worker performing essentially the same work as those directed and includes overseeing the work quality, training, instructing, and scheduling work of the front counter permitting team in the Building Services Division in the absence of the Building Permit Technician III.Performs a variety of technical, administrative, and clerical support tasks for the department including counter customer service, answering phones, and email.

Coordinates the intake, routing, recording, and dissemination of various documents, requests, payments, plans, reports, permits, and other development review items in an efficient and timely manner.  

Coordination of documentation, inquiries, communication, scheduling, inspection, closeout, and acceptance in the construction application and development review process. Process and retrieve information to fulfill requests for public records.

Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.

Communicates with applicants on permit status and final permit costs; obtains information on incomplete documents; and resolves permit conflicts.

Calculates submittal, plan review, and permitting fees.

Checks documents for validity, accuracy, and completeness of information; records, files, and distributes related paperwork.

Attends project-related meetings with external customers as directed.

Reviews less complex building permits, new single-family residential homebuilder plot plan permits, and similar.

Enters permit data into computer systems; processes transactions, compiles documentation, and generates reports.

Maintains tracking system for all plans submitted from the time of permit application to permit issuance or utility clearances.

Assists with the building inspection scheduling process by coordinating with the building inspection team.

Maintains records, permit files, plans, and records for utility clearances.

Build and maintain positive working relationships with coworkers, other departments, and the public using principles of good customer service. Foster an environment that embraces integrity, trust, respect, flexibility, cooperation, and communication.


High School diploma or GED equivalency required.  

A minimum of two (2) years of experience in development permitting, building and planning/zoning plan review, permit issuance, or an equivalent combination of education and experience. Municipal government knowledge is preferred.  

International Code Council (ICC) Building Permit Technician Certification is required to be obtained within six (6) months of hire.

One additional International Code Council (ICC) Certification related to the plan review process to be obtained within two (2) years of hire.Work requires the ability to read general documents, ordinances, reports, codes, and correspondence.   

Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division.

Work requires the ability to write general correspondence and clearly communicate code violations, plan deficiencies, and construction requirements or methods necessary to obtain compliance with the adopted codes, ordinances, policies, and procedures.

Work involves choices of action within limits set by standard practices and procedures. Must exercise frequent judgment and analysis of situations or circumstances to decide the course of action necessary to solve a problem or satisfy customers. Possess the ability to prioritize activities to ensure optimum workload completion.

Job has no responsibility for the direction or supervision of others except as delegated to serve as acting supervisor to support the front counter permitting team.

Work involves choices of action within limits set by standard practices and procedures.   

The incumbent in this position has contact with others outside and within the organization. These contacts may involve similar work units or departments within the City which may be involved in decision-making or providing approval or decision-making authority for project management.

Communicates with developers, architects, engineers, builders, contractors, City staff, and the general public. Employee must maintain regular attendance. Ability to work in a constant state of alertness and safe manner.

Salary : $30 - $45

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