What are the responsibilities and job description for the Operations Manager position at City of Bloomington, MN?
Salary : $91,245.00 - $96,801.00 Annually
Location : Bloomington, MN
Job Type : Full Time
Job Number : 2025-00025
Department : Community Services
Division : Public Health
Opening Date : 02 / 14 / 2025
Closing Date : 3 / 9 / 2025 11 : 59 PM Central
FLSA : Exempt
Bargaining Unit : NU
Primary Objective
The City of Bloomington is seeking an individual to provide leadership and supervision to the operations team, which supports the operations of the Public Health Division, in order to fulfill the agency's mission to engage the community in promoting, protecting and improving the health of all.
CITY VALUES & EXPECTATIONS
- Develops, supports, and models a positive and productive workplace culture based on respect, dignity, honesty, and integrity. Allows staff to grow and succeed by providing opportunities for increased responsibility and creating a positive work culture
- Supports and advances organizational development efforts such as developing a high performing organization, employee engagement, workforce development, inclusion and equity, and performance measurement efforts
- Works cooperatively with others; develops and maintains respectful and effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions
- Proactively resolves conflicts and misunderstandings in order to ensure a respectful and inclusive workplace
- Seeks to understand the legacy of structural racism, and its impact on employees and the residents we serve; identifies any implications and adverse equity impacts when developing or reviewing policies, projects, activities and interactions with stakeholders
- Embrace the City's shared values and contribute towards accomplishing the City's vision and goals by being creative, innovative, continuously learning, and communicating clearly
Examples of Duties
Primary supervisor and leader of the operations team, which is comprised of the following program areas :
Insurance billing
Defines the level of expected performance
Oversees support, provides guidance and back up for the Advisory Board of Health secretary role
Serves as the Division point of contact on records retention and requests :
Acquires and maintains knowledge of the Minnesota Data Practices Act and Health Insurance Portability and Accountability Act of 1996 regarding classification of data released; responsible for researching matters related to data practices and dissemination of information in coordination with the City Clerk
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
Current events that may have an impact on the communities the Division serves
A detail-oriented approach to duties and projects is necessary
High-quality interpersonal communication skills, allowing for :
Building trust and strong relationships with community members
Flexible work hours; occasionally working evening and weekend hours to attend meetings or events to meet Division and community needs.
Minimum / Desirable Qualifications
MINIMUM QUALIFICATIONS
DESIRABLE QUALIFICATIONS
Supplemental Information
SUPERVISION OF OTHERS
This position supervises five staff responsible for different program areas
Anticipated Hiring Range : $91,245 - $9 6,801 Annually
2025 Full Salary Range : $91,245-$121,644 Annually
Full Time; Exempt; Non-Union; Benefits Eligible
The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.
The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change
Benefits for regular, full-time employees of the City of Bloomington (with the exception of 24 hour firefighters and 24 hour fire fighter / paramedics) include the following :
13 days paid personal leave per year
13 paid holidays per year
12 weeks paid parental leave
Employee health and dental insurance
Paid employee life insurance
Paid employee disability insurance
Employer / employee paid pension
Deferred compensation
Tuition assistance program
Health club membership reimbursement
Flexible spending account
Employee Assistance Program
Other optional benefits
Great suburban location, on bus line
Free employee parking
The City of Bloomington (City) is asking you to supply information (data) as part of your application for employment with the City. The Minnesota Government Data Practices Act (MGDPA) classifies this data as private data about you.The law does not require you to provide the data and there is no legal consequence for refusing to provide the data. However, if you do not provide the requested data, the City may not have enough information to consider your application and you may not move forward in the selection process.If you do provide the data, City employees and its agents may have access to your private data if their work assignments reasonably require access. The hiring manager or supervisor, human resources employees, and members of an interview panel, which may include non-City employees, will have access to some of your private data during the application and selection process. State or federal law or a court order may allow others to have access to your data also. The City will not disclose any of your private data to any member of the general public without your permission.The MGDPA classifies the following information as public data about applicants : veteran status, relevant test scores, rank on eligible list, job history, education and training, and work availability. If you are a finalist for the position, your name is also public. A "finalist" is a person the City selects for an interview.Do you agree to supply the data the City is requesting as part of your application for employment?
I understand that in order for my application to receive every consideration in the selection process, I must complete the following supplemental questionnaire completely for this position. Attaching a resume is NOT a substitute for completing an answer. If a question is answered by the statement "See Resume", the question will be treated as if there is no answer. The information I provide will be reviewed and used to determine my eligibility to move forward in the selection process. Unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. If the supplemental question is not applicable to you, please indicate N / A.
I have read and understand the above instructions regarding supplemental questions.
This is a reminder that you should check your Spam / Junk folder as emails from the City of Bloomington might end up being received in those folders and not your inbox. Please note that the City won't send out communications until after the job posting has officially closed unless the posting clearly states otherwise. Please acknowledge that you have read and understood this informational message.
Did you read and review the Working Conditions and Physical Demands checklist and the Remote Work availability? Once you click on the link , scroll down to the Other Necessary Requirements section of the Job Description to view information.
If selected for this position are you willing to accept a starting pay in the range of $91,245-$96,801 annually?
Please indicate your highest level of education completed.
If you indicated you have post-secondary education, please summarize coursework or list degree earned, area of study, name of institution and dates you attended. If not applicable to you, indicate N / A.
How many years of work experience do you possess in a field related to public or community health, public policy, nursing, business?
If you indicated you have work experience in a field related public or community health, public policy, nursing, business, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N / A.
How many years of supervisory experience do you possess?
If you indicated that you possess supervisory experience, please summarize this experience including Job Title, name of company and relevant job duties. if this does not apply to you, please indicate N / A
How many years of experience working in state, county or municipal government do you possess?
If you indicated that you possess experience working in state, county or municipal government, please summarize this experience including Job title, name of company, and relevant job duties. If this does not apply to you, please indicate N / A.
How many years of experience do you possess working with data practices and record retention ?
If you indicated that you possess experience with with data practices and record retention, please summarize that experience including Job Title, name of company, and relevant job duties. If this does not apply to you, please indicate N / A
Please choose all software the you have used :
If you indicated you have experience working with various software / programs listed above, please summarize your level of expertise with each of the software / programs listed. if this does not apply to you, please indicate N / A
Do you possess experience with developing trusted partnerships across sectors and within organizations?
If you indicated that you possess experience with developing trusted partnerships across sectors and within organizations, please provide 1-2 examples of this including Job Title and name of company. If this does not apply to you, please indicate N / A.
Do you have access to reliable transportation required to perform job duties?
How many years of public health experience working in an administrative or supervisory capacity do you possess?
If you indicated that you possess public health experience working in an administrative or supervisory capacity, please summarize this experience including Job Title, name of company, and relevant job duties. If this does not apply to you, please indicate N / A.
Do you possess experience working in state, county, or municipal government financial and purchasing systems?
If you indicated that you have experience working in state, county, or municipal government financial and purchasing systems, please summarize that experience including Job Title, name of company, and relevant job duties. If this does not apply to you, please indicate N / A.
Do you possess experience with the national public health accreditation process?
If you indicated that you have experience with the national public health accreditation process, please summarize where you gained this experience including Job Title, name of company, and relevant job duties. If this does not apply to you, please indicate N / A.
Do you possess experience with developing and implementing evaluation plans?
If you indicated that you have experience with developing and implementing evaluation plans, please summarize where you gained this experience including Job Title, name of company, and relevant job duties. If this does not apply to you, please indicate N / A.
Do you possess experience in public health informatics or data systems?
If you indicated that you have experience in public health informatics or data systems,please summarize where you gained this experience including Job Title, name of company, and relevant job duties. If this does not apply to you, please indicate N / A.
Do you possess experience with public boards and commissions?
If you indicated that you possess experience public boards and commissions, please summarize where you gained this experience including Job Title, name of company, and relevant job duties. If this does not apply to you, please indicate N / A.
Do you possess experience with successfully using project management tools to bring projects to completion ?
If you indicated that you have experience with successfully using project management tools to bring projects to completion , please provide 1-2 examples of how you used those tools successfully. Please include in your response, Job Title and name of company. If this does not apply to you, please indicate N / A.
Do you possess formal training, certifications, or accreditations in meeting facilitation, quality improvement or project management?
If you indicated that you possess formal training, certifications, or accreditations in meeting facilitation, quality improvement or project management, please indicate what those certificates or accreditations are and attach any documents you have related to these certificates or accreditations. If this does not apply to you, please indicate N / A
Do you fluently speak a second language, in addition to English, that has a recognized presence in the community? Recognized prevalent languages in the City of Bloomington are Spanish, Somali, Vietnamese, Chinese Mandarin, and Cambodian (Khmer). Fluent means you can sustain a conversation, demonstrate intelligible pronunciation which doesn't interfere with understanding, and communicate at informal and some formal levels.
If you indicated you speak a language other than English that you are FLUENT in, please list the language(s) and years spoken. If not applicable, please indicate N / A.
This question is to determine your status as a veteran under the Veteran's Preference Statute, Minnesota Statutes, 43A.11. Please check the statement below which best describes your current Veteran's status :
If you are a Veteran and achieve the minimum passing rating, do you wish to apply your veteran's preference bonus points?If you answer yes, you MUST complete the City of Bloomington's Veteran Preference Questionnaire () and either attach it to this application or send / deliver / fax it to the Human Resources Division with a copy of your form DD-214. Disabled veterans must also supply form FL-802 or an equivalent letter from a service retirement board. Spouses applying for preference points must supply their marriage certificate, the veteran's DD-214 and FL-802 or death certificate. Your veteran's preference points cannot be considered without supporting documentation. All documentation must be received in the Human Resources Division no later than 7 calendar days after the deadline date for the position.
Required Question
Salary : $91,245 - $96,801
