What are the responsibilities and job description for the Human Resources Specialist position at City of Burlington NC?
About us:
What you will do:
An employee in this class supports the staff within the human resources department, providing information to applicants and employees, maintaining records, completing assigned projects and tasks, and resolving a variety of employee issues. The employee performs a wide variety of professional human resource services which may include assistance with the employment process, answering the phones / callbacks, scheduling interviews, payroll, application process, reporting and salary benefit research, and updating application files and postings. Work includes maintaining a variety of confidential and non-confidential files and records. Work requires sensitivity to the needs of individual employees, support to management in the personnel tasks, and use of sound judgment in maintaining confidentiality regarding personnel issues.
Recruitment Range: $47,632.00- $55,000.00 ***Additional incentive for those who are bilingual. ***
Knowledge and Expertise:
- Ability to learn of public personnel administration principles and practices, including classification, compensation, in-service training, and safety techniques.
- Will gain an understanding of City regulations, policies, and procedures.
- Ability to develop and implement long-term plans and programs, ensuring alignment with departmental goals.
- Skilled in evaluating work accomplishments, setting goals, and tracking progress through clear target dates, costs, and strategies.
- Ability to manage department operations and overseeing the effective use of funds.
- Skilled in analyzing facts, programs, and benefit costs to provide actionable recommendations and detailed reports, both orally and in writing.
- Strong ability to organize and prioritize work, ensuring efficient project flow and timely completion of tasks.
- Effective communication skills, both written and verbal, to interact with management, employees, and the public.
- Committed to maintaining the confidentiality of personnel records and sensitive discussions, ensuring trust and discretion.
- Exercises sound judgment in evaluating information and making informed recommendations.
- Demonstrates creativity in designing new programs, proposing policy changes, and suggesting motivational strategies for management.
- Capable of thinking outside the box to bring innovative solutions to HR challenges.
- Ability to work in a team environment on a variety of HR processes.
- Strong ability to establish and maintain positive working relationships with employees, council members, and the general public, fostering collaboration and teamwork.
- Ability to learn the theory, principles, and practices of personnel administration, including key functional areas such as compensation, training, and employee relations.
- Knowledge of recruitment as a functional HR area.
- Familiarity with municipal sector laws, rules, and regulations that govern personnel policies and practices.
- Insight into emerging trends and modern technologies being applied in the field of personnel administration.
- Knowledgeable about innovations and best practices that enhance efficiency in HR operations.
- Demonstrated proficiency in both oral and written communication, ensuring clarity and effectiveness in interactions across all levels of the organization.
- Skilled at translating complex information into accessible recommendations and reports.
- Committed to maintaining absolute confidentiality regarding personnel records and sensitive discussions, fostering trust and professionalism.
- Displays discretion and integrity in all personnel-related matters.
- Ability to exercise sound judgment in evaluating data, identifying key issues, and communicating actionable recommendations.
- Makes informed decisions that align with organizational objectives and HR best practices.
- Exceptional ability to build and sustain effective working relationships with department heads, supervisors, employees, vendors, and the public.
- Fosters a collaborative environment to achieve common goals and enhance organizational performance.
- Knowledge of the Tyler Munis accounting system.
- Experience in a governmental system is a plus.
- Bachelor's Degree with 1-3 years of directly related experience in a human resources role or a combination of education and experience that provides the required knowledge and abilities.
- Certification as a Notary Public
- Knowledge of Munis --Human Resources Aspects of System
- Knowledge of Neogov
- Knowledge of Microsoft Office Suite
- Bilingual if possible
Salary : $47,632 - $76,211
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