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Human Resources Specialist

City of Burlington NC
Burlington, NC Full Time
POSTED ON 2/22/2025 CLOSED ON 3/7/2025

What are the responsibilities and job description for the Human Resources Specialist position at City of Burlington NC?



About us:
The Human Resources Department ensures compliance with employment laws, manages job postings, and processes applications for City vacancies. It administers a comprehensive benefits package for over 500 full-time and eligible part-time employees, including paid holidays, vacation, sick leave, longevity pay, medical and dental insurance, retirement plans, life insurance, deferred compensation options, credit union membership, flexible spending accounts, and tuition reimbursement.

What you will do:
An employee in this class supports the staff within the human resources department, providing information to applicants and employees, maintaining records, completing assigned projects and tasks, and resolving a variety of employee issues. The employee performs a wide variety of professional human resource services which may include assistance with the employment process, answering the phones / callbacks, scheduling interviews, payroll, application process, reporting and salary benefit research, and updating application files and postings. Work includes maintaining a variety of confidential and non-confidential files and records. Work requires sensitivity to the needs of individual employees, support to management in the personnel tasks, and use of sound judgment in maintaining confidentiality regarding personnel issues.

Recruitment Range: $47,632.00- $55,000.00   ***Additional incentive for those who are bilingual. ***


Knowledge and Expertise:
  • Ability to learn of public personnel administration principles and practices, including classification, compensation, in-service training, and safety techniques.
  • Will gain an understanding of City regulations, policies, and procedures.
Strategic Planning and Program Development:
  • Ability to develop and implement long-term plans and programs, ensuring alignment with departmental goals.
  • Skilled in evaluating work accomplishments, setting goals, and tracking progress through clear target dates, costs, and strategies.
Departmental and Budget Management:
  • Ability to manage department operations and overseeing the effective use of funds.
  • Skilled in analyzing facts, programs, and benefit costs to provide actionable recommendations and detailed reports, both orally and in writing.
Organizational and Communication Skills:
  • Strong ability to organize and prioritize work, ensuring efficient project flow and timely completion of tasks.
  • Effective communication skills, both written and verbal, to interact with management, employees, and the public.
Confidentiality and Integrity:
  • Committed to maintaining the confidentiality of personnel records and sensitive discussions, ensuring trust and discretion.
  • Exercises sound judgment in evaluating information and making informed recommendations.
Creativity and Innovation:
  • Demonstrates creativity in designing new programs, proposing policy changes, and suggesting motivational strategies for management.
  • Capable of thinking outside the box to bring innovative solutions to HR challenges.
Relationship Building and Collaboration:
  • Ability to work in a team environment on a variety of HR processes.
  • Strong ability to establish and maintain positive working relationships with employees, council members, and the general public, fostering collaboration and teamwork.
Knowledge and Expertise:
  • Ability to learn the theory, principles, and practices of personnel administration, including key functional areas such as compensation, training, and employee relations.
  • Knowledge of recruitment as a functional HR area.
  • Familiarity with municipal sector laws, rules, and regulations that govern personnel policies and practices.
Awareness of Industry Trends:
  • Insight into emerging trends and modern technologies being applied in the field of personnel administration.
  • Knowledgeable about innovations and best practices that enhance efficiency in HR operations.
Effective Communication Skills:
  • Demonstrated proficiency in both oral and written communication, ensuring clarity and effectiveness in interactions across all levels of the organization.
  • Skilled at translating complex information into accessible recommendations and reports.
Confidentiality and Integrity:
  • Committed to maintaining absolute confidentiality regarding personnel records and sensitive discussions, fostering trust and professionalism.
  • Displays discretion and integrity in all personnel-related matters.
Sound Judgment and Decision-Making:
  • Ability to exercise sound judgment in evaluating data, identifying key issues, and communicating actionable recommendations.
  • Makes informed decisions that align with organizational objectives and HR best practices.
Relationship Building and Collaboration:
  • Exceptional ability to build and sustain effective working relationships with department heads, supervisors, employees, vendors, and the public.
  • Fosters a collaborative environment to achieve common goals and enhance organizational performance.
Preferred Knowledge and Experience:
  • Knowledge of the Tyler Munis accounting system.
  • Experience in a governmental system is a plus.
Minimum Qualifications:
  • Bachelor's Degree with 1-3 years of directly related experience in a human resources role or a combination of education and experience that provides the required knowledge and abilities.   
Preferred Requirements:
  • Certification as a Notary Public
  • Knowledge of Munis --Human Resources Aspects of System
  • Knowledge of Neogov
  • Knowledge of Microsoft Office Suite
  • Bilingual if possible

Salary : $47,632 - $76,211

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