What are the responsibilities and job description for the Pool Facility Manager New position at City Of Burlington NC?
Job Description
About us :
Burlington Aquatics offers many opportunities for the community to be involved in all types of swimming programs at our various aquatic facilities. There is a program for everyone!
What you will do :
This seasonal position oversees the Aquatics facilities, ensuring daily maintenance, chemical testing, and logging into Digiquatics. The role includes coordinating and supervising equipment setup and takedown for classes, programs, rentals, and special events. Responsibilities also include monitoring staff performance, addressing customer service issues, and managing mechanical or staff concerns in the absence of Directors. Additional duties involve custodial tasks, equipment care, inventory management, safety programs, routine facility inspections, and janitorial functions. The position assists with staff planning, training, and fills in for absent staff as needed.
Work Schedule :
Rotating work schedule, up to 40 hours a week, sharing between 4 employees a 5 : 30am-9pm M-F, 8 : 30am-9pm Sat, 1pm-9pm Sun schedule with other facility managers. Work hours are during the months of May through September.
Examples of Duties
- Safety and Oversight
- Ensure a safe environment for staff and patrons at all times.
- Hold staff accountable for rule enforcement, responsibilities, and attentiveness to patrons.
- Operations and Compliance Monitor completion of daily checklists and operational tasks.Oversee paperwork, including accident / incident reports, daily activity logs, chemical reports, and deposit records.
- Customer Engagement Manage camp check-ins during weekdays and party check-ins on weekends.Assist the front desk and ensure exceptional customer service, prioritizing safety as the top priority.
- Staff Development Train and mentor new team members.Issue coaching forms and provide feedback to staff as needed.Help lead in-service training sessions.
- Facility Support Conduct swim tests and ensure proper protocol is followed.Step into any role as needed, including Water Safety Instructor (WSI), Lifeguard (LG), or Reception.
Qualifications
Pool Management
Customer Service Excellence
Leadership and Teamwork
Task Management
Facility Awareness
Minimum Qualifications :
Special Requirements :
Supplemental Information
Physical Requirements and Working Conditions :
FLSA Status : Non-Exempt
Inclement Weather Classification : Non-Essential