What are the responsibilities and job description for the Danville Aquatics Cashiers position at City of Danville, IL?
The City of Danville Aquatics Center is seeking a friendly, reliable, and customer-focused individual to join our team as a Cashier.
As the first point of contact for visitors, the Cashier plays an essential role in creating a welcoming atmosphere for all guests. Responsibilities include checking in visitors, processing payments, providing excellent customer service, and ensuring smooth operations at the front desk.
Normal Work Hours: Various hours, Sunday-Saturday, subject to change
Hourly Range: $16 per hour
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Qualifications and Experience:
- Must be 18 years old.
- High School diploma or G.E.D. Certificate required.
- Previous customer service experience preferred.
Required Knowledge and Skills: The following skills are basic to the functions of this position.
- Effective communication and people skills.
- Strong commitment to teamwork.
- Strong attention to detail and ability to handle cash transactions accurately.
- Ability to work independently and as part of a team.
- Reliable and punctual, with a positive attitude.
- Ability to stay calm under pressure and resolve customer issues professionally.
- Must be comfortable working in a fast-paced environment.
- Flexibility to work weekends, evenings, and holidays as needed.
Essential Duties and Responsibilities: The following examples are illustrative of the work duties and responsibilities of this position.
- Greet customers as they arrive, providing a warm and welcoming atmosphere.
- Check-in guests using the center's registration system.
- Process payments for pool admissions, memberships, rentals, and other services.
- Maintain accuracy in cash handling, credit card transactions, and receipts.
- Answer customer inquiries and provide information about center services, hours, and policies.
- Ensure a clean and organized work area at the front desk.
- Resolve customer concerns or direct them to appropriate personnel for assistance.
- Assist in maintaining a safe and enjoyable environment for all visitors.
- Follow all safety and operational procedures as outlined by the Aquatic Center.
- Perform other related duties as assigned.
Benefits: In accordance with Paid Leave for All Workers Act (PLAWA), part-time, seasonal, auxiliary and temporary employees (not hired through a temporary employment agency) will earn one (1) hour of paid leave for every forty (40) hours worked in a 12-month period, up to a maximum of forty (40) hours of paid leave in a 12-month period.
Other Information: Employees of the City of Danville are expected to be honest, courteous and helpful to the public and handle matters in confidence. The City Council has adopted a “Code of Ethics” that is applicable to all employees and officers of the City.
Applications and transfer requests are available on the City Website at www.cityofdanville.org. under Employment.
AA/EOE
Job Types: Temporary, Seasonal
Pay: $16.00 per hour
Benefits:
- Employee assistance program
- Paid time off
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $16
