What are the responsibilities and job description for the RECORDS CLERK - OPEN RECORDS position at City Of Douglasville?
JOB SUMMARY
The person in this position is responsible for receiving and filling open records requests from various sources. They will maintain, copy, and redact records in accordance with the Open Records Act. These records will include police documents, police reports, video and audio recordings and photographs.
ESSENTIAL JOB FUNCTIONS
- Processes all open records requests, including police reports, video and audio evidence in compliance with the Open Records Act.
- Maintain up-to-date and accurate records, including filing, organizing, and archiving documents;
- Responds to record inquiries in courteous and timely manner;
- Maintains confidentiality of records
- Works with Command Staff and the legal department in review of possible exemption requirements in the release of documents;
- Performs related duties as assigned by the records supervisor
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
Requires a High school Diploma and two (2) years of experience in customer service and/or police records is preferred, or an equivalent combination of education and experience.
KNOWLEDGE, SKILLS AND ABILITIES
- Knowledge of basic computer operation.
- Knowledge of modern office practices, procedures and equipment.
- Knowledge of record-keeping techniques.
- Knowledge of statistical record-keeping techniques.
- Knowledge of correct English language, punctuation and vocabulary.
- Knowledge of laws, rules and regulations related to assigned activities.
- Knowledge of applicable laws, codes, regulations, policies and procedures related to assigned activities.
- Skilled in oral and written communication.
- Skilled in using tact, patience and courtesy.
- Ability to ensure proper police practices and procedures are followed.
- Ability to work confidentially and with discretion.
- Ability to understand and follow oral and written directions.
- Ability to maintain routine records.
- Ability to operate a computer terminal and enter and retrieve data.
- Ability to learn the computerized records system.
- Ability to apply and explain codes, rules and regulations, policies and procedures.
- Ability to establish and maintain cooperative and effective working relationships with others.
CERTIFICATION, LICENSE AND SPECIAL REQUIREMENTS
Requires a valid State of Georgia Driver’s License and GCIC Certification. Become proficient with Open Records laws and the rules regarding redaction of records. Must pass a police background check before being hired.
PHYSICAL DEMANDS
The work is sedentary work and requires fingering, grasping, handling, hearing, mental acuity, reaching, repetitive motion, speaking, talking, visual acuity, and walking.
WORK ENVIRONMENT
The incumbent works in a relatively safe, secure, and stable work environment.
