What are the responsibilities and job description for the Museum Experience Associate position at City of Hastings, NE?
Wage: $15.47 - $17.49 per hour
No Benefits Offered
No Testing Required
Available Until: 5:00 pm CST, March 12, 2025
DEPARTMENT
Museum
SUMMARY
Actively promote a positive visitor experience throughout their stay. This includes greeting guests, understanding, promoting, and answering questions about all the Museum offers; selling tickets, memberships, and merchandise; and ensuring they are entering a clean, safe, welcoming, and well-kept environment.
QUALIFICATIONS
Strong customer service and cash handling skills, as well as computer experience required. Bi-lingual (Spanish) is preferred.
ESSENTIAL FUNCTIONS OF THE JOB
- Welcome and engage with museum visitors and guide them to accessing the building to get the most out of their visit. Effectively share accurate information on the museum’s mission, history, collections, and exhibits. Actively promote events, programs, shows, and memberships.
- Initiate and complete sales transactions on the TAM POS System with a high level of accuracy, correctly countback change for cash sales, and the ability to balance drawers at the end of the day.
- Monitor traffic in and out of the exhibits and theatre while verifying appropriate admission has been collected.
- Ensure Lied Theatre system is ready and operating correctly before each show.
- Respond appropriately to visitor questions, comments, and concerns. Communicate visitor feedback using appropriate channels. Refer difficult questions/complaints to Visitor Services Representative or Director.
- Follow and enforce Hastings Museum’s policies and procedures to ensure the safety of museum collections, property, and visitors. Ensure security using observation and surveillance systems. Report potential incidences of vandalism or theft to supervisor.
- Assist in setting up for events and rentals, work as needed during these activities, and clean and put way materials after the event.
- Perform cleaning tasks in the building including vacuuming, sweeping, cleaning glass, dusting, cleaning, and restocking restrooms, and removing trash and recycling to outdoor containers.
See job description for complete information.
HOURS
Part-time; approximately 12 - 15 hours per week (may vary, depending on events and schedule). Hours include days, evenings and weekends with a willingness to work special events.
APPLICATION PROCESS
Interested individuals may apply online
Human Resources
1228 N Denver Ave
Hastings, NE 68901
402-462-3535
Deadline to apply: 5:00 pm CST, March 12, 2025
EOE/M/F/D/Drug & Alcohol Free Workplace/E-verify Participant
This position is subject to veteran's preference per Neb. statute 48-225 thru 48-227.
Salary : $15 - $17
