Receptionist/Office Assistant

DELEGATION OF AUTHORITY:

Under the Administrative Services Director’s direct and indirect supervision, this position is a customer service position that assists city residents, contractors, and vendors with their questions and concerns. If daily workload is assigned, the employee independently performs work to complete tasks according to designated standards, reporting any noteworthy items to Supervisor. Communicates specific information to City contractors, consultants, and developers as directed by Supervisor.

DEFINITION:

This position is responsible for providing administrative and clerical assistance for the residents, contractors, vendors, etc. looking for information from the city. This position supports the office staff by keeping accurate records of any transactions, correspondence, permits processing and licensing documents.

ESSENTIAL FUNCTIONS OF THE JOB:

Daily Operations:

• Performs general administrative/clerical duties as required including preparing mailings and typing correspondences, reports, and citizen letters. Drafts responses to letters for department members as needed.
• Maintain various department records, computer files, etc. in an orderly, accurate manner including proper record retention.
• Assist with Rental Licensing by accepting and processing rental applications and materials, record keeping, rental license renewals, preparation of letters, phone calls, etc.
• Serves as a backup for Building Permit Technician.
• Assists other city departments as needed with general office tasks as needed.
• Answers phones/emails and responds to requests in a timely manner.
• Create a favorable image of the city with the public, elected officials and other organizations.
• Ability to work independently, with limited supervision and prioritize daily workload.
• Willingness to learn new skills, programs, and adapt to the changing needs of the community and office.

Administrative Tasks:

· Answers calls and assists with requests.

· Assist with preparation of room rentals.

· Assist residents with payments of permits, utility bills, fees.

· This position will actively assist and work as a team with other office staff to prepare and lead elections for city residents.

Other Duties and Responsibilities:

· Working the required overtime hours necessary for elections

· Assist with our annual Spring Clean Up Day

Job Types: Full-time, Part-time

Pay: $22.50 - $26.59 per hour

Expected hours: 20 – 36 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off

Schedule:

• Day shift
• No weekends

Work Location: In person

Salary : $23 - $27