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Central Permitting Specialist

City of Jacksonville NC
Jacksonville, NC Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 2/4/2025
About Jacksonville: Jacksonville has one of the youngest demographics in the US with a median age of 22.7 and an estimated population of 72,800. The City offers a great work/life balance. We are rich in history and deep in pride of our local military as demonstrated at Lejeune Memorial Gardens near Marine Corp Base Camp Lejeune and New River Air Station. Many of our military return and plant roots here because of the lifestyle and all that the City has to offer. Another reason people stay in Jacksonville. We are a Caring Community as stated in our City seal.  Jacksonville tourism is growing, with festivals and events including some annual favorites like the Jacksonville Jamboree, Winterfest, Oktoberfest, Jazz in the City and Onslow Veterans Pow Wow. The Marine Corp Half Marathon is just one of our premiere sports events, and others include course challenges, soccer, triathlon, boxing, pickleball, softball, basketball, disc golf and other tournaments. Jacksonville Recreation has indoor and outdoor facilities throughout the City and include year-round programs, classes and events including summer concerts, camps, movies, team sports and many more activities for all ages. There are 19 parks and 20 miles of greenways and trails. We are a waterway City with easy access to fishing and water sports and are close to Onslow beaches. Jacksonville commercial corridors of Western Blvd, Marine Blvd, Gum Branch Rd and Henderson Dr. offer retail shopping, restaurants, award winning healthcare facilities and other services. Coastal Carolina Community College is in the center of the corridor and offers students a variety of subjects connecting to state universities. Our public schools are above the curve in learning, proud in sports and offer a ton of activities for students. Jacksonville Airport is a regional hub for travel and Jacksonville Transit offers service in the City and military installations.

A few words to describe the organization's work culture: transparent, family-oriented, happy, collaborative, challenging, engaging, and respectful.

To learn more about our organization, click HERE!


About the Position: The City of Jacksonville is looking for an individual that thrives in a fast paced environment and has a passion for customer service to serve as a Central Permitting Specialist within the Planning and Permitting Department. The Central Permitting Specialist performs intermediate technical and responsible administrative office work in the permit and development review process; does related work as required. Work is performed under regular supervision.Receiving, screening and processing telephone calls; typing, word and data processing duties; issuing permits; maintaining records and files; preparing reports.
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • Reviews, routes and issues all permit and development applications which includes verification of licensed contractor and a City privilege license, when applicable
  • Works with and assists owners, citizens, contractors, developers and/or city staff to secure compliance with application requirements for a prompt and accurate review
  • Provides owners, citizens, contractors, developers and/or City staff with guidance, technical assistance, complaints and problem solving throughout the permit and development review process
  • Receives inquiries regarding the status of permit and development applications by telephone, computer and/or in person; furnishes the requested information and/or refers request to the appropriate staff members(s)
  • Assists with H.T.E./Naviline issues associated with ePlan, Planning & Engineering and Building Permit modules. In addition, assists City staff, contractors, and surveyors/engineers in utilizing these programs.
  •  Maintains and prepares necessary records and reports
  • Computes appropriate fees; receives and processes permit payments, makes deposits; processes daily money reports
  • Schedules/logs all inspections requests.  Assists in the scheduling of inspections when Inspectors are absent
  • Reviews Development Plans/Building Permits for address confirmation and assignment as part of the development review process.  Scans Development Plans to send to address recipients
  • Scans documents and ensures they are filed in the appropriate location
  • Ensures that inspections performed daily are logged into the computer system
  • Receives calls and callers for the department and ascertains nature of business, assists callers or directs to appropriate authority for disposition.
  • Performs related tasks as required.
High School diploma or equivalent and a minimum of 2 years general clerical experience involving contact with the public, strong customer service skills and computer skills.

May require ability to be bonded.

The salary posted is the full salary range for this position. The starting salary is expected to be in the range of $35,553.47 - $46,219.52 depending on qualifications 
Thorough knowledge of standard office practices, procedures, equipment and secretarial techniques; thorough knowledge of business English, spelling and arithmetic; thorough knowledge of the organization and functions of the department and of  general administrative policies and practices for the permitting and development application processes;  ability to keep office records and to prepare accurate reports from file sources; ability to perform and organize work independently; ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor; ability to establish and maintain effective working relationships with associates and the general public.

Equal Employment Opportunity

The City of Jacksonville is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, sex, national origin, age, marital status, religion, or disabilities unrelated to the essential function of the position.

Salary : $35,553 - $56,886

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