Library Program Specialist

Library
Rate of Pay: $17.29 - $21.62
Status: Until filled. First review will be April 11, 2025
Details: This position is part-time.

IN ORDER TO BE CONSIDERED FOR THIS ROLE, YOU MUST UPLOAD A COVER LETTER, RESUME AND COMPLETE THE APPLICATION.

Bilingual English/Spanish strongly preferred.

General Statement of Duties

The City of Jerome is a dynamic organization which positively affects our citizens every day. Every position within the City is expected to be a leader within our organization, as well as in our community. Provide customer service for library patrons and other visitors. Implement and support library programs that meet the needs and wants of the library service population.

Supervision Received

Works under the supervision of the Library Director.

Supervision Exercised

May exercise limited supervision over temporary personnel or volunteers, as assigned.

Examples of Work (Illustrative Only)

Essential Duties and Responsibilities

• Opens and closes the library according to established procedures.
• Front desk – responsible for front desk duties including computer usage by patrons, registering new patrons, making copies, sending faxes, calling on holds, etc.
• Assist patrons in using the online library catalog and locating library materials.
• Schedule requested use of the meeting rooms and secure the day and time in the appropriate notebook.
• Provide immediate assistance to patrons that are checking out library materials or needing other services.
• Check in library materials that are returned to the library within one hour of return and ensure their return to proper places by the end of the business day.
• Answer telephone calls promptly and provide information or assist callers as appropriate.
• Handle patron inquiries concerning overdue fines and lost library material fees, collect and record fines and maintain and update confidential patron records.
• Monitor the use of public computers and assist with technical concerns and questions.
• Conduct tours of library facilities for various educational or civic groups and interested individuals, as required.

Professionalism & Communication

• Attends department meetings and communicates regularly with the Department Head and co-workers.
• Maintains a professional and courteous demeanor at all times.
• Provides timely, respectful and thorough customer service.
• Communicates regularly with cross-functional teams regarding issues, events, and updates.
• Maintains a proper professional image and generates positive public image.
• Expected to be a leader within the organization as well as in our community.
• All other duties as assigned

Specialty Duties and Responsibilities

• Structure a year-round programming schedule for all programs.
• Oversee/execute programs addressing the needs of all demographics of Jerome Public Library service population.
• Provide suggestions to the Youth Specialist, Director, and Staff Lead for the acquisition of adult and teen materials.
• Provide suggestions to the Youth Specialist and Director for the acquisition of children and juvenile materials.
• Maintain contact with and provide services to local organizations and educational groups serving the youth and the community.
• Collect data and provide information on program attendance and successes to the Library Director.
• Examine, interpret and anticipate community needs and develop services for adults and youth of all ages.
• Work with staff to create displays as they relate to programs and circulation. Work with Director to determine the best location for the displays.
• Create displays within the Juvenile, Children’s and Teen areas as they relate to programs. Work with Director and Youth Specialist to determine the best location for the displays.
• Provide programming information to the community through public appearances, media releases and promotional materials.
• Stay current with technological and software advances and be prepared to provide training to staff and public.
• Assist with implementation of and publicity for all programming needs.
• Assist the Library Director in long range departmental planning and program development with emphasis on representing and supporting adult, teen/tween and youth services.

Other Duties and Responsibilities

• Assist staff in providing support and help for the ongoing programs.
• Participate in professional library organizations on the state and regional level and assist with presentations and information sharing.
• Serve as a member of various city employee committees, as assigned.
• Pursue ongoing educational opportunities to enhance job performance.

Knowledge, Skills and Abilities

• Must demonstrate an interest in and genuine desire to serve people.
• Have excellent public relation skills with library customers and community organizations.
• Have good oral and written communication skills.

• Knowledge of the principles and practices of modern library systems and programs; some knowledge of library circulation or processing techniques; working knowledge of library classification systems; working knowledge of basic office procedures.
• Skill in use of general office equipment, computer, etc.
• Extensive knowledge of current versions of Microsoft Office.
• Able to lead computer and/or mobile device classes and provide assistance to library patrons.
• Ability to establish and maintain effective working relationships with patrons, employees, supervisors, and general public.
• Must be able to prioritize duties when faced with interruptions, distractions, and fluctuating workloads and complete tasks in a timely manner.
• Possess a general knowledge of information technology and be committed to continual individual development.
• Ability to work a varied schedule including some evenings and Saturdays.

Acceptable Education and Experience

• Associates degree preferred.
• One to three years of library or customer service experience.
• Experience with youth developing or implementing programs or classes.
• Experience with a variety of technology devices.

Special Qualifications

• Spanish bilingual strongly preferred.

Essential Physical Abilities

• While performing the duties of this job, the employee is frequently required to stand, walk, sit and talk or hear.
• Occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls, and reach with hands and arms.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Appointees will be subject to completion of a standard probationary period.

Salary : $17 - $22