What are the responsibilities and job description for the Records Assistant position at City of Kaukauna?
RECORDS ASSISANT
KAUKAUNA POLICE DEPARTMENT
POSITION SUMMARY:
This position is responsible for providing clerical and administrative support to the Police Department. Under the general supervision of the Administrative Services Supervisor, the Records Assistant will perform day-to-day administrative functions for the Police Department, assist members of the public via phone and lobby, report creation and maintenance, and ensure accurate records management.
MAJOR POSITION DUTIES:
KAUKAUNA POLICE DEPARTMENT
POSITION SUMMARY:
This position is responsible for providing clerical and administrative support to the Police Department. Under the general supervision of the Administrative Services Supervisor, the Records Assistant will perform day-to-day administrative functions for the Police Department, assist members of the public via phone and lobby, report creation and maintenance, and ensure accurate records management.
MAJOR POSITION DUTIES:
- Answer all incoming Police Department phone calls for assistance. Coordinate requests for service and refer as needed to Outagamie County Dispatch.
- Support City Municipal Court including but not limited to answering calls and questions from the public, review citations to ensure documentation is prepared for court, and process Municipal Court paper service.
- Work with DOT to manage license plate suspensions and lifts, transmit parking citations, and transmit cash reports.
- Distribute daily roster to Outagamie County Communications Center
- Maintain and update officer forms
- Perform background checks for public records release, officers, administration, police agencies, and all other government agencies. Complete background checks on all licensed premises and bartenders. Maintain file on all violations of licensed premises and prepare reports.
- Process all incoming calls and mail including transferring to correct departments
- Test and prepare annual recertification of police staff for TIME system for access to NCIC, CIB, FBI and DOT records.
- Process in-custody cases and refer cases to DA’s office by required deadlines.
- Responsible for all monies collected by the Police Department including parking tickets, bonds, bike licenses, warrants, fingerprinting, records requests, court fines, fees and mics collections. Reconcile drawer daily.
- Process OWI cases to include sending blood for analysis and notices of intent to DOT within required timelines.
- Ensure records management system(s) are always up to date and accurate.
- Refer criminal cases to the DA’s office and process and transfer juvenile cases to juvenile intake.
- Perform other duties as assigned.
QUALIFICATIONS:
- High school diploma or equivalent.
- Ability to maintain extremely high level of confidentiality and safeguard classified information.
- Provide a high level of customer service to all members of the public both in person, on the phone, and in written communications.
- Experience utilizing technology including Microsoft Word suite and ability to learn new technologies.
- Prior experience working in an office or administrative role.
- Demonstrate excellent communication skills both verbal and written.
- Ability to remain calm and act promptly in emergency and high-pressure situations.
- Demonstrate attention to detail and the ability to maintain accurate records while dealing with interruptions from phone, officers, command staff and citizens.
STATUS:
Part-time (25 hours per week)
PAY RANGE:
$21.31 per hour
$21.31 per hour
APPLICATIONS ACCEPTED THROUGH JANUARY 16, 2024
Salary : $21
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