What are the responsibilities and job description for the Technology Support Specialist I - E1 position at City of Lincoln/Lancaster County?
Technology Services is one of 11 divisions in the City of Lincoln Transportation and Utilities (LTU) Department. The LTU team provides transit, transportation and utilities services year-round to the citizens of Lincoln. Nearly 600 team members make up LTU. We fuel the importance of building relationships within our divisions and department and with our community partners. We value our team's forward-thinking attitude and pride ourselves on good stewardship of our environment. We celebrate our individual strengths that in turn take our teams to new levels of accomplishment. We commit ourselves to offering additional training opportunities and a variety of paths for professional job growth. Our teammates enjoy benefits that include, but are not limited to, a retirement match, paid vacation, holidays, sick leave, and health, dental, and vision plans. Join the largest department at the City of Lincoln today. We are excited to enhance our community's quality of life together.
Hours: Full time, 8:00 a.m. to 4:30 p.m.
Responsible technical work in the configuration and support of software applications. Successful applicants will also assist with troubleshooting issues for end users and working with vendors to fix issues.
Set up access to supported application for new employees.
Provide training for staff on software after updates or changes.
Research and troubleshoot issues with software applications and work with vendors for resolution.
Assist in the evaluation and testing of new software applications.
Knowledge of software installation and maintenance.
Knowledge and ability to troubleshoot application issues with the Windows operating system.
Knowledge of financial or ERP systems.
Associate's degree in computer science or related field and six months experience in the use of computer equipment; or any equivalent combination of training and experience that provides the desirable knowledge, abilities and skills.
Salary : $29 - $37
