Insurance Compliance Specialist

Summary

This position would be responsible for reviewing and determining coverages and acceptable limits for all City agreements and for reviewing the insurance documentation provided for compliance for each agreement. Identify and extract pertinent insurance information from contracts, work with legal department to insert necessary and applicable insurance language, compare the vendor’s policies against the contract, review certificates of insurance for accuracy, determine product lines, and make recommendations to departments based on the City’s required coverages. The ideal candidate will have underwriting experience, be well versed in insurance and contractual terminology and possess a high degree of attention to detail. This position has no supervisory responsibilities and no direct reports.

Essential Functions

• Possess a strong working knowledge of commercial property/casualty/liability coverages and services;
• Analyze submitted scopes of work to determine necessary coverages;
• Assign coverage limit requirements for all purchasing agreements;
• Audit submitted insurance documents for conformance to City requirements;
• Act as initial insurance reviewer for all contracts submitted by departments;
• Provide guidance to departments and legal regarding insurance language before they finalize agreements;
• Compare contract requirements against current policy or policies;
• Facilitate the transfer of risk by continuously tracking current vendor insurance documents;
• Collect and maintain certificates of insurance for all City contracts;
• Determine if the vendor has proper coverage and limits of liability;
• Receive inbound inquiries from vendors and/or carriers (via email, phone, etc.) and respond with recommendations;
• Communicate with carriers/agents/vendors regarding endorsements required by the City;
• Follow up with appropriate party for resolution;
• Request the Certificate of Insurance or any other post binding document if needed per the contract;
• Special projects and duties as assigned.

Qualifications

Completion of a bachelor degree with an additional three to five years’ experience in insurance, legal or related industry (underwriting, claims management, client management, contract review or processing): or any combination of relevant education, experience and training that provides the knowledge, skills and abilities necessary to perform the essential functions of this position.

Texas All-lines Adjuster License, CPCU or ARM
Valid current Driver's License

Knowledge and Abilities

Knowledge of:

• Relevant laws and regulations governing insurance policies;
• Technical terminology used in governmental contracts;
• Methods and techniques of data collection and analysis;
• Principles and procedures of maintaining current insurance documentation;
• Basic principles and practices of analytical, statistical and financial report preparation;
• Principles of business letter writing. Principles and practices of record keeping and records management;
• Principles and procedures of financial record keeping and reporting;
• Modern office procedures and methods including computer equipment and supporting applications;
• English usage, spelling, grammar, and punctuation.

• Conduct research and analyze information;
• Negotiate issues with coverages;
• Identify issues and work with vendors in order to collect the required documentation in a timely fashion;
• Gather, organize, compile and summarize data;
• Create and maintain a variety of ledgers, logs, records, and reports;
• Prepare a variety of clear and concise reports, documents, and memoranda;
• Promptly respond to requests and inquiries;
• Interpret and apply pertinent federal, state and local codes, laws and regulations;
• Understand and carry out oral and written instructions;
• Communicate clearly and concisely, both orally and in writing;
• Establish and maintain effective working relationships with those contacted in the course of work documents;
• Operate office equipment including computers and supporting word processing and spreadsheet applications;
• Discretely handle confidential information;
• Learn City and department policies and procedures;
• Simultaneously perform a variety of clerical functions;
• Flexibly adapt to a variety of work situations and interruptions;
• Work autonomously and make sound business decisions.

• Frequently stand and walk;
• Frequently flex upper trunk forward;
• Frequently lift up to 10 pounds;
• Frequently push and pull objects;
• Frequently flex upper trunk forward, partial flexing of knees;
• Frequently reach above, at or below shoulder height;
• Continuously talk, see and hear.