What are the responsibilities and job description for the ERP Administrator I position at City of Manassas, VA?
Position Summary
The City of Manassas is accepting applications for our Enterprise Resource Planning (ERP) Administrator I to support an ERP system, City-wide databases and applications and perform database services for the City! We are seeking a detail-oriented, well organized individual with a strong understanding of database management and database practices with SQL Server Database Administration, and understands complexities of data integrity. This position will also need an individual with strong customer service to provide technical assistance and support to City staff across the organization. Experience with large local government software applications such as Tyler Technologies products (Munis, EnerGov), ESRI, or CAMA systems is a plus!
The hiring range: $75,316.80 - $103,563.20, DOQ.
This position is open until filled and may close at any time.
Essential Job Functions
- Assists system administrators with administration activities to include role, user, upgrade administration, system monitoring, and other related activities.
- Assists ERP Administrator to ensure consistency in approach; acts as backup when necessary, and provide collaboration on all new modules or upgrades.
- Conducts testing for system upgrades and patches as required.
- Coordinates activities with System Administrators, functional leads, and end-users.
- Serves as a liaison with the vendors to address open tickets and collaborate with functional and technical teams to implement upgrades or fixes.
- Reviews tickets regularly for timely resolution or escalation when necessary.
- Performs installations of patches, peripheral driver updates, and related software.
- Designs, develops, edits, and provides general support for Forms and Reports. Develops/modifies reports using SSRS, Crystal Reports and/or Power BI.
- Creates training documentation for system processes and conduct training sessions for end-users as needed. Performs troubleshooting and assists in resolving end-user ERP issues escalated from the IT Help Desk. Participates in annual ERP disaster recovery testing.
- Makes recommendations for new technology implementation.
- Performs other duties as assigned.
Minimum Required Qualifications
Bachelor’s degree in Computer Science, Information Management, or related field and,
Two years of experience in database management/administration or related field
An equivalent combination of education, training and experience that provides the required knowledge, skills and abilities may be considered.
The City of Manassas offers a variety of comprehensive benefits packages, participation in the Virginia State Retirement program, generous annual and sick leave and 13 paid holidays for full-time employees! For a full review of the City's benefits plans, please visit our Human Resources website at: https://www.manassasva.gov/human_resources/benefits.php
Job Type: Full-time
Pay: $75,316.80 - $103,563.20 per year
Salary : $75,317 - $103,563
