Transportation Compliance Manager

Overview :Are you a dedicated professional with a passion for public safety and regulatory compliance? The City of New Orleans is seeking a dynamic individual to join our team as the Assistant Taxicab Bureau Administrator. In this pivotal role, you'll play a key part in ensuring the safe and legal operation of taxicabs and other for-hire vehicles throughout our vibrant city.

Responsibilities

• Oversee daily operations of taxicab drivers and for-hire vehicle operators, ensuring adherence to schedules, routes, and service standards.​
• Manage transportation and maintenance budgets, maintaining fiscal responsibility.
• Maintain accurate records of vehicle maintenance, driver credentials, and fare revenues to ensure compliance with local transportation regulations and company policies.
• Conduct inspections to ensure vehicles meet safety and legal standards.
• Enforce compliance with municipal regulations as outlined in New Orleans municipal code, chapter 162.
• Address passenger complaints, resolve driver conflicts, and handle emergencies promptly to maintain a safe and reliable transportation experience.
• Develop and implement training programs for drivers to ensure understanding and compliance with safety protocols and customer service standards.
• Monitor driver performance and provide feedback or corrective actions as necessary.
• Work closely with the Taxicab Bureau Administrator to develop policies and procedures that enhance the efficiency and safety of for-hire vehicle operations.
• Collaborate with other city departments and external agencies to address issues related to public transportation and ensure cohesive enforcement of regulations.

Minimum Qualifications:

• A Bachelor's Degree from an accredited college or university.*
• Four (4) years of responsible supervisory and administrative experience, two (2) of which must have been either inspectional, training, or enforcement experience relating to the for-hire vehicle industry

What We Offer:

Work-life Balance

• 14 paid holidays in 2023.
• 13 paid vacation days per year including during your first year of employment. Additional bonus vacation days the longer you are employed.
• 13 paid sick days per year including during your first year of employment. Additional bonus sick days the longer you are employed.
• Use or lose your days, off? Not here! You can roll an unlimited number of unused sick days and up to 45 unused vacation days to the next year.
• We pay you for unused vacation and sick days when you leave City government.
• Depending on your job, your department may also offer remote work, flexible schedules, and/or shift work

Great Insurance Benefits

• We offer healthcare plans as low as $60.31 biweekly for individual employees. Our plan covers medical, prescription drugs, dental, and vision. Hate going to the doctor's office? It also includes access to telemedicine. Plan members can also opt to cover their children, spouses and same or opposite sex registered domestic partners.
• We also offer a Flexible Spending Account that can reduce taxes for employees by allowing for pre-tax contributions for healthcare, childcare, and commuter costs.
• A completely free $25,000 life insurance policy is also available for all full-time employees.

Career Development

Join a workplace committed to fostering professional growth and development .Our Employee Growth and Development Division offers free courses in over 50 topics including Leadership, Personal Finance, Conflict Management, Excel, Managing Stress, and Business Writing.

Be a catalyst for change, and let your passion for service find purpose with us. Together, let's create a legacy that resonates with the heartbeat of our community. Your journey to meaningful impact starts with the City of New Orleans !

THE CITY OF NEW ORLEANS IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, CREED, CULTURE, OR ANCESTRY. REQUESTS FOR ALTERNATE FORMAT OR ACCOMMODATIONS SHOULD BE DIRECTED TO SHELLY STOLP AT (504) 658-3516 OR TTY/VOICE AT (504) 586-4475 or (504) 658-4020.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Parental leave
• Retirement plan

People with a criminal record are encouraged to apply

Application Question(s):

• How many years of supervisory and administrative experience do you have in inspection, training or enforcement experience relating to the for-hire vehicle industry?

Education:

• Bachelor's (Required)

Work Location: In person

Salary : $60