What are the responsibilities and job description for the Manager Business License position at City of North Las Vegas?
The Role:
The Business License Manager, coordinates and directs staff, programs and activities of the Business License Division; coordinates assigned activities with other City departments, divisions, and outside agencies.
Benefits and Perks:
(Many of our positions offer the following)
(Many of our positions offer the following)
- 4-day, 36-hour workweek, Monday-Thursday, 8:00 a.m. – 6:00 p.m. (May vary by position specific needs).
- 100% employer-paid Medical, Dental and Vision insurance plan option, with affordable low cost alternative plans available.
- 13 paid holidays off annually.
- 3 weeks of annual leave accrued each year (up to applicable maximums).
- 3 weeks of sick leave accrued each year (up to applicable maximums).
- Employer-paid participation in the Public Employees’ Retirement System of Nevada (PERS).
- Employer-paid Term Life and AD&D insurance for employees, plus dependent life insurance.
- Deferred compensation 457(b) Plan, which is a government deferred compensation plan similar to a 401(k) plan. It offers both pre-tax and after-tax savings and investment options.
- Annual merit increase program based on performance evaluations and/or contractual wage increases.
- Complimentary access to our fully equipped fitness center at City Hall.
ESSENTIAL FUNCTIONS:
- Plans, organizes, administers, reviews and evaluates the activities of assigned staff; directs the selection of staff and provides for their training and professional development; interprets City policies and procedures to employees; ensures effective morale, productivity and discipline of department staff.
- Manages the entire range of financial functions including audits, cash management, collections, budget development and monitoring, and financial and performance reporting.
- Manages, coordinates and directs business license field and office inspections and investigations to ensure that businesses are initially suitable for licensure and subsequently operating within the limitations of City codes and regulations, as well as the privileged (liquor and gaming) license application process
- Manages, coordinates and directs business license application processing, investigations and inspections of business activities, and agenda preparation.
- Manages and participates in the development and implementation of goals, objectives, policies and priorities for assigned programs; recommends and administers appropriate policies and procedures.
- Prepares City Council agenda items for the Business License Division and provides recommendations regarding licensing requirements involving complex or privileged licensees.
- Researches best practices and recommends code changes to the City Council; makes applicable revisions to the City of North Las Vegas Municipal Code; conducts a variety of organizational studies, investigations and operational studies; recommends modifications to business license and privileged license programs; policies and procedures as appropriate.
- Directs the application and processing functions for business license, including the review of business license applications for compliance with appropriate codes and state statutes and oversees collecting accurate business license fees.
- Coordinates enforcement activities and identifies businesses that are delinquent in paying license fees; shuts down businesses for code violations.
- Resolves the most complex licensing issues and problems pertaining to the components of the business license approval process or enforcement activity including the explanation of fees, taxes, licensing procedures, laws, business licensing codes and regulations.
- Reviews business license collection activity, gross sales figures and other relevant data and prepares narrative and statistical reports on collections, delinquencies and enforcement activities.
- Coordinates licensing program with those of other agencies including state and local regulatory agencies and solicits information on businesses operating in the City.
- Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends appropriate service and staffing levels.
- Oversees the development and administration of the division’s annual budget; directs the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implement adjustments.
- Attends hearings, Council meetings, and conferences to present recommendations, answer inquiries, and represent the Department.
- Maintains currency of employment regulations, industry trends, current practices, new developments, applicable laws, and employment legislation.
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
Required Certificates, Licenses, and Registrations:
- Bachelor’s degree in public or business administration, or a closely related field
- Five (5) years of professional experience in business license operations, two (2) years of which were in a supervisory role
- OR an equivalent combination of education, training and experience.
Required Certificates, Licenses, and Registrations:
- Nevada Driver’s License.
Required Knowledge and Skills
Required Knowledge:
Required Knowledge:
- Codes, ordinances, policies and procedures related to a complex business licensing function.
- Principles and practices of program planning, development and evaluation.
- Administrative principles and practices, including goal setting, program development, implementation and evaluation, and the management of employees.
- Principles and practices of developing teams, motivating employees and managing in a team environment.
- Data sampling and statistical analysis techniques.
- Principles and practices of budget development and administration.
- Records management principles and practices.
- Principles and techniques of making effective oral presentations.
- Computer applications related to the work.
- Correct business English, including spelling, grammar and punctuation.
Required Skills:
- Planning, organizing and administering a complex program of licensing a wide variety of businesses; overseeing and performing complex problem definition and resolution activities.
- Effective and efficient management of programs and staff.
- Training others in policies and procedures related to the work.
- Developing and implementing goals, objectives, policies, procedures and work standards.
- Developing effective work teams and motivating individuals to meet goals and objectives and provide customer services in the most cost effective and efficient manner.
- Interpreting, applying and explaining applicable laws, codes and regulations.
- Maintaining accurate records and files.
- Preparing clear and concise reports, correspondence and other written materials.
- Using initiative and independent judgment within established procedural guidelines.
- Using tact, discretion and prudence in working with those contacted in the course of the work.
- Performing effective oral presentations to large and small groups.
- Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
- Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
PHYSICAL/MENTAL REQUIREMENTS:
Mobility to work in an office setting, use standard office equipment and stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.
WORKING ENVIRONMENT:
Work is performed in an office setting.
Travel required to locations throughout the City system.
Regular and timely attendance is required.
PRE-EMPLOYMENT SCREENING:
Candidates for this position are subject to a Pre-employment screening. Pre-employment screening includes but is not limited to: Local & State Criminal History Check; Federal Criminal History Check via submission of fingerprints; Drug screening.
Additional Information
- People Group: Appointed
Compensation
- Grade: ACE-25
- Minimum Salary: 88428.58
- Maximum Salary: 143801.92
- Pay Basis: YEARLY
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