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Police Signal Operator-Dispatcher

City of Pawtucket
Pawtucket, RI Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 4/15/2025

Overview
The Police Dispatcher plays a crucial role in ensuring the safety and efficiency of law enforcement operations. This position requires a highly organized individual who can effectively communicate and manage multiple tasks in a fast-paced environment. The dispatcher will be responsible for receiving emergency and non-emergency calls, analyzing information, and coordinating responses with police officers and other emergency services.
Minimum Requirements upon application:

  • Ability to operate a computer terminal (computer keyboard) to enter, receive, and manipulate associated data and the ability to type at a net corrected speed of 35 words per minute
  • Ability to learn the functions of the positions, work under pressure, act quickly in an emergency and adopt an effective course of action; speak clearly and concisely, listen to and record information clearly and accurately, remember numerous details; establish and maintain effective relationships with those contacted in the course of work.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of an organization.
  • Knowledge of English usage and spelling, record-keeping methods, principles of human relations, and basic safety precautions and procedures.
  • Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Experience

  • Previous experience in dispatching or a related field is preferred but not required.
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Proficiency in typing and using communication equipment is essential for accurate data entry and response coordination.
  • Excellent communication skills are critical for interacting with the public, law enforcement personnel, and other emergency responders.

Candidates must pass a typing test with a minimum of 35 words per minute.

Candidates passing the above-mentioned test, will be required to achieve a passing grade (70 or higher) on a written test established by an outside agency.

Scheduled Hours: Second Shift 4p.m. - 12a.m.

Job Type: Full-time

Pay: $29.77 per hour

Expected hours: 40 per week

Benefits:

  • 457(b)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Required)

Shift availability:

  • Night Shift (Required)

Work Location: In person

Salary : $30

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