Account Clerk III - Aviation Department

ABOUT THIS POSITION

Over 50 million passengers traveled through Phoenix Sky Harbor International Airport in 2024, one of the busiest airports in the country in the nation's 5th largest city. Sky Harbor is the largest of three airports in the Phoenix Airport System (Phoenix Sky Harbor, Deer Valley, and Goodyear airports) which is operated by the City of Phoenix Aviation Department and has an economic impact over $44 billion annually.

The Aviation Department has a vacancy for an Account Clerk III position. This position will perform highly skilled paraprofessional work using computerized database systems in a specialized area or in a variety of complex City functions. The Account Clerk III may also assist Records Clerks with documenting and tracking GT permits, driver placards, single use permits, and AVI tags; processing Lost & Found property including, claims, reports and records, and ensuring the property is dispositioned correctly into lost and found database (logged, tracked, returned, donated, or disposed).

Duties may also include:

• Detecting errors, discrepancies, and taking steps to correct.
• Coordinating, preparing, and verifying City computer data.
• Reviewing expired and cancelled insurance reports.
• Handling direct customer service via phone, email, and in-person.
• Reviewing and auditing Sierra Auction invoicing and outstanding items reports.
• Reviewing and auditing vehicular 19-point inspections/attestations.
• Creating, reviewing, and/or auditing revenue billing/invoices and contracts in SAP.
• Creating, reviewing, and/or auditing daily, weekly or monthly reports, end-of-day transactions, and Lost and Found disposition records.

SALARY

Pay Range: $19.07 to $29.58 per hour.

Hiring Range: $19.07 to $26.83 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

MINIMUM QUALIFICATIONS

• Three years of bookkeeping and clerical accounting experience.
• Including experience in preparing financial reports.
• Supplemented by courses in bookkeeping and accounting.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• The following list is not all inclusive but are TSA general factors for disqualification of employment for working at Phoenix Sky Harbor International Airport. Other factors will be assessed that may also lead to disqualification. Qualified candidates should consider these factors when applying. Aviation Employment Disqualifiers.
• For information regarding pre-screening and driving positions, click here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Experience working with software such as SAP, Microsoft Word, and Excel.
• Experience providing excellent customer service (face-to-face, over the phone, and resolving issues).
• Experience in performing highly detailed data entry in a fast-paced environment and maintaining and auditing records.
• Experience in handling various transactions while working in a heavy customer service environment is highly desired.
• Experience with detailed data entry and auditing, maintaining and auditing records, and checking for accuracy and errors.

RECRUITMENT DATES

Recruitment closes March 12, 2025. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

REFERENCE

Account Clerk III, JC:01330, ID# 57167, 02/27/2025, USM, GO, Benefits: 003

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.