Demo

Utilities Technician

City of Raleigh North Carolina
Raleigh, NC Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 4/9/2025



Join our team as a Utilities Technician devoted to providing operational, technical and maintenance support for the City’s water, wastewater, collection and distribution systems. 

About You:
Our ideal candidate for this position should have a strong work ethic, excellent time management skills, and the ability to communicate and work independently or in group settings as needed. This role will require withstanding extreme heat and cold weather conditions encountered in NC along with encountering insects, spiders, and snakes.

About Us:
This position is part of a diverse team in the Raleigh Water, Meters Division, Small Meter Program. The program assists with the maintenance of 217,000 water meters in the Raleigh service area: including Knightdale, Wendell, Zebulon, Wake Forest, Rolesville, and Garner. Functions include but not limited to customer move/in and move/outs, severance for non-payment, leak diagnosis and repair, meter replacement and meter box maintenance. Additional division duties include meter reading, meter testing, and Cross Connection programs. This is an excellent position to start your career with City of Raleigh, with plenty of career paths to move up within the City.

  • Provides skilled assistance in the maintenance and monitoring of the City’s water and wastewater collection and distribution systems
  • Supports activities such as locating lines, repairing and maintaining water distribution pipes, valves, meters, hydrants, and other related equipment, performing flushing operations, and performing field lab analysis and sample collection
  • Collects, prepares, and enters system data. Creates work orders and logs work activities
  • Updates maps and enters account data and water quality data
  • Compiles and prepares reports. Maintains records, files, and work-related documentation
  • Responds to customer inquiries and concerns. Meets with customers and contractors regarding repair, installation, and maintenance work and assists with providing solutions to issues and concerns
  • Performs routine maintenance of job sites, vehicles, tools, and equipment. Calibrates equipment and sets up and breaks down work zones and related equipment
  • Monitors safety of workspaces. Determines need for and sets up traffic control measures
  • Monitors supplies and equipment inventory and initiates requests for required parts, tools, and materials
Education and Experience:                                   
High School Diploma or GED and two years of maintenance experience

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation

Licensing and Certifications:

  • Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Knowledge of:

  • Standard practices, methods and materials of assigned work
  • Basic mathematical concepts
  • Basic filing and record-keeping principles
  • Occupational hazards and applicable safety principles and practices
  • Uses and properties of supplies and equipment
  • Applicable federal, state and local laws, codes, and regulations
  • Customer service principles
  • Specialized equipment relevant to area of assignment
  • Modern office technology

Skill In:

  • Following directions and meeting standards
  • Providing attention to detail, proofreading and error correction in assignments
  • Performing routine inspections to ensure safe operating conditions
  • Monitoring and maintaining required supplies, materials and inventory
  • Performing basic math calculations
  • Comprehending reference books and manuals
  • Operating assigned tools and equipment
  • Organizing and maintaining records and files
  • Interpreting and applying applicable laws, codes, regulations and standards
  • Providing customer service
  • Utilizing a computer and relevant software applications
  • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction

ADA and Other Requirements:
Positions in this class typically require: balancing, stooping, kneeling, crouching, reaching, standing, walking, pulling, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Very Heavy Work:
Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.

Working Conditions:
Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to hazardous materials (such as chemicals, blood and other body fluids); frequent exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to extreme temperatures and travel.

Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Salary : $41,939 - $61,232

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