Info Technology Analyst I

WHY JOIN #TEAMRC

The City of Rancho Cucamonga is not your average public agency employer. We have evolved from the antiquated civil service government employment of the past. Our driving staff force, known as Team RC, embodies a culture of innovation and collaboration. We believe that our employees are the best representation of our values, and we strive to be on the cutting edge of diversity, inclusion, and technology.

When you join Team RC, whether you're front-and-center or behind-the-scenes, you can rest assured that your work makes an impact in the community you serve. Our enthusiasm for public service and our commitment to continuous learning helps Team RC focus on what really matters.....service and people.

So get comfortable, grab a snack and apply to join Team RC.

What You Will Be Doing Here At Team Rc

This position might be perfect for you if:

• You consider yourself a computer geek and find that a compliment.
• You are friendly and approachable and enjoy helping others succeed.
• You thrive in being a part of a team.
• You have a knack for communication.
• You are customer-service-focused, a self-starter, and a collaborative, inclusive, and motivational leader.
• You are inordinately dedicated to and involved with technology.
• You are innovative and allow your creativity to shine when a complex task rears its head.
• You highly value customer service and have a humble, professional, and respectful character.
  
  

You'll be responsible for:

• Develop, configure, and support the City's enterprise business applications including Microsoft Office 365, financials, land management, animal center management, sports activity and facility rental management, public record management, and other local government service platforms.
• Install, manage, and troubleshoot business-class enterprise applications and services.
• Act as a technical liaison with vendors regarding upgrades, reconfigurations, installation of new systems, and troubleshooting problems. Review proposals recommend vendor selection and monitor vendor's application performance.
• Manage multiple vendor contracts including the direct monitoring of their work performed; prepare written agreements with vendors, working through the City's purchasing process.
• Identify opportunities and develop implantation paths to improve the efficiency of business processes.
• Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements.
• Provide assistance and advice to business users in the effective use of applications and information technology.
  
  

ARE YOU QUALIFIED

Education and/or Experience: Graduation from college with a Bachelor's degree in computer science and two (2) years of systems and programming experience or any combination of training and experience that provides the desired knowledge and abilities.

Examples Of Acceptable Substitutions

Minimum Qualifications: A Bachelor's degree in computer science and two (2) years of systems and programming experience or any combination of training and experience that provides the desired knowledge and abilities.

Substitutions: A total of six years of experience of systems and programming, may substitute for the Bachelor's degree requirement.

Questions regarding the equivalencies listed above? Please email us at careers@cityofrc.us.

Knowledge, Skills, and Abilities: Knowledge of the latest enterprise business class systems; the principles of computer systems, procedures, analysis and design; principles and techniques of programming and programming documentation; database design and structure; data processing, hardware platforms, and enterprise software applications; large network environments and an understanding of network protocols; systems networking, databases, Web development, and user support; systems networking, databases, Web development, and user support; database design in Microsoft SQL and Access; Microsoft .NET, JavaScript, Visual Basic, Excel, Word, Outlook and HTML5. Ability to write reports using Crystal Reports or other database reporting tools; analyze and problem solves and conceptualize solutions; to be self-motivated; prioritize, meet deadlines, and manage changing priorities: communicate effectively, orally and in writing; read, interpret and apply complex technical publications, manuals and other documents in performance of assigned tasks; train users; establish and maintain cooperative working relationships.

Special Requirements

Possession of or ability to obtain an appropriate California driver's license and a satisfactory driving record.

WHERE DO YOU GO FROM HERE

Recruitment Schedule

Application Deadline: 5:00pm Sunday, February 16, 2025, or until a sufficient number of applications have been received.

Potential Panel Interview: Wednesday, February 26, 2025

Department Interview: Monday, March 3, 2025

Anticipated Start Date: Monday, April 7, 2025

• All dates are subject to change at the discretion of the personnel officer** Candidates that best meet the needs of the department will be selected to continue in the recruitment process and will be required to complete an exam as part of the application process. The exam will be conducted on computer application platforms. Those who successfully pass the exam will be invited to the next stage, which is an interview.
  
  

Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes may be attached to the completed application form as supplemental information but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. Candidates who meet the minimum qualifications will remain, candidates, until a final offer is accepted by the candidate who most closely meets the requirements of the City. The City may conclude that none of the candidates, even those who meet the minimum qualifications are appropriate for the position.

Successful Candidates Shall Be Required To

• Pass a reference check and background verification. References will not be contacted until a mutual interest has been established.
• Pass a post-offer pre-employment.
• Provide proof of a valid California driver's license and be insurable.
• Degree Verification
  
  

If hired, candidate will be required to complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America and furnish proof certifying legal authorization to work in the United States.

The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the U.S. Citizenship and Immigration Services and, if necessary, the Department of Homeland Security and Social Security Administration, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E-Verify, the Federal Government's online employment eligibility verification system, please visit www.uscis.gov.

Disclaimers

The City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy that may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click here (Download PDF reader). There is a no smoking policy in effect in all City Offices and vehicles. Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment may be directed to Human Resources at Careers@CityofRC.us. Applicants may wish to visit the City's official website at www.cityofrc.us for more information.