What are the responsibilities and job description for the Reidsville Police Department Support Services Specialist position at City of Reidsville?
Job Description
This position, under general supervision, performs specialized police records work concerning the processing, indexing, and filing of police manual and computer records; performs quality control on daily records, works closely with the public answering and providing departmental information, provides administrative support for the department; performs related work as required. The employee is required to handle confidential, sensitive material and information appropriately. This position is considered non-exempt in compliance with the Fair Labor Standards Act (FLSA).
SALARY RANGE: $40,389.52 – $60,584.29
SALARY RANGE: $40,389.52 – $60,584.29
Job Duties
- Functions as the department’s first point of contact greeting visitors in a friendly and courteous manner, taking messages, and answering and directing telephone calls.
- Processes, arranges, indexes, files manual and computer police records according to established routine and sequence, such records may include operation reports, offense reports, accident reports, property reports, arrest sheets, parking citations, criminal and traffic inquiries, investigation documents, fingerprint cards and others as required.
- Files records and performs quality assurance on records after they have been entered into the computer terminal using special software for such entries.
- Serves as departmental custodian of records; responds to subpoenas for departmental records, advises appropriate officer of service of Subpoenas via registered mail.
- Assist in the compliance with the applicable rules and regulations related to law enforcement records management; including but not limited to, the North Carolina Public Records Law, Federal CJIS Policy and Procedures, and the North Carolina Department of Cultural Resources Records Retention and Disposition schedule and the City of Reidsville.
- Assist with the maintenance, retrieval, protection, retention, and destruction of all police records; create purge resolution for destruction of records; destroy records; maintain record security and safety according to mandated requirements and departmental policy.
- Provides various records information to other law enforcement agencies such as the D.A.’s Office, FBI, Uniform Crime Reporting, and others as requested.
- Makes copies of accident reports and incident reports and copies for insurance companies.
- Will prepare and transmit monthly reports to the SBI.
- Makes copies of records and reports for various personnel within the police department, when needed.
- Performs TAC duties and assumes the role of the TAC for the department.
- Supervises TAC functions including monthly reports, training, testing, and bi-annual audits.
- Transcribes notes from tapes or digital recordings into police format as needed.
- Performs secretarial duties for the Police Chief in the absence of the Assistant to the Chief on large projects as approved by the Chief of Police, as needed.
- Notarizes documents as needed.
- Uses 800 MHz radio and 10 codes to communicate with field officers and staff.
- Performs other duties as required.
Required Qualifications
A. Knowledge, Skills and Abilities:
- Knowledge of vocabulary, grammar, English, spelling, office management procedures, record keeping, filing systems, secretarial and bookkeeping practices and procedures.
- Skill in the operation of a computer, calculator, typewriter, and 800 MHz radio and other office machines.
- Skill in maintaining complex operational filing systems for a variety of cards, forms and reports.
- Ability to meet and deal courteously with the general public as well as the ability to maintain effective working relationships with other employees.
- Ability to coordinate a variety of clerical duties.
- Some experience in computer work including record keeping and filing; or any equivalent combination of education and experience that provides the required knowledge, skills and abilities.
- Possession of valid driver’s license
- Successful completion of thorough pre-employment back ground check, fingerprinting and pre-employment drug screen. EOE
Preferred Qualifications
- Considerable knowledge of UCR and IBR crime/offense reporting.
- Knowledge of the forms, terminology, methods, and procedures used in police or municipal office environments.
- Some knowledge of the record-keeping and administrative systems relating to municipal police records.
- Associate degree in Secretarial science or Office Administration
- Notary Public
Physical Demands
Work is of a sedentary nature requiring some physical activity such as walking, reaching, stooping and repetitive motion of the wrists, hands and fingers.
Exposure to atmospheric conditions normally associated with office type work.
Exposure to atmospheric conditions normally associated with office type work.
Posting Detail Information
Posting Number
AS587P
Open Date
02/17/2025
Close Date
03/17/2025
Open Until Filled
No
Special Instructions to Applicants
Salary : $40,390 - $60,584
