Events Services Supervisor (Entertainment and Special Event Supervisor)

Salary : $77,377.40 - $108,877.76 Annually

Location : Sacramento, CA

Job Type : Full-Time Career

Job Number : 001750-25-CCS-2

Department : Convention & Cultural Services

Division : Conv Center Admin / Events Services

Opening Date : 01 / 28 / 2025

Closing Date : 2 / 11 / 2025 11 : 59 PM Pacific

THE POSITION

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

The Entertainment and Special Event Supervisor will manage events at the SAFE Credit Union Performing Arts Center and the Memorial Auditorium. This position will work closely with internal and external clients and partners to ensure seamless development, communication, and execution of all event related details. During assigned events, this position will oversee activities, serve as the event lead, and work with stakeholders to coordinate staffing, support services, and all logistics for a seamless execution.

IDEAL CANDIDATE STATEMENT

The ideal candidate will have extensive experience in event planning, venue management, and customer service, along with a passion for the performing arts, concerts, and live events. They will have the ability to coordinate all aspects of event logistics from initial planning and scheduling to final execution, ensure that each event runs smoothly, and exceed the client's expectations. Experience working with local arts groups (i.e. Broadway, Philharmonic / Opera, Choral Society, Speaker Series) is preferred.

Under limited direction, an Event Services Supervisor coordinates and supervises event-related services and box office activities for the Sacramento Convention Center; reviews expenses and participates in settlement of expenses; prepares a variety of reports and correspondence.

DISTINGUISHING CHARACTERISTICS

This classification is populated with multiple incumbents who have responsibility for the coordination of specific events. The Event Services Supervisor classification is distinguished from the Events Coordinator classification in that the former has responsibility for several events, while the latter has responsibility for a particular event or a portion of an event. The Event Services Supervisor is distinguished from the Event Services Manager in that the latter classification has responsibility for a major section or events coordination of the Convention Center.

SUPERVISION RECEIVED AND EXERCISED

Limited direction is provided by an Event Services Manager. Responsibilities include the direct and indirect supervision of supervisory, technical, clerical, and maintenance personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

TYPICAL DUTIES

• Supervises and / or coordinates events services or box office activities of the Convention Center in order to meet the needs of the licensee and ensure efficient operation of Community Center events; ensures that all necessary services and preparations are in order and scheduled; responds to facility user complaints and inquiries.
• Provides information regarding the facility's capabilities and services to users and potential users of the Center; determines equipment, personnel, and other services required for events; calculates estimates and final costs to user for equipment, personnel, and other services;

prepares cost settlement data.

QUALIFICATIONS

Knowledge of :

Skill in :

Ability to :

EDUCATION AND EXPERIENCE

Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be :

Experience :

Three years of experience in the overall operations involved in the preparation for, and presentation of, convention and entertainment events including the supervision of personnel and coordination of activities.

Education :

A Bachelor's degree in business administration, public administration, or a closely related field.

Substitution :

Additional experience in public relations or entertainment facility management, or hotel events planning, may substitute for education on a year-for-year basis.

PROOF OF EDUCATION

Should education be used to qualify for this position, then proof of education such as, but not limited to, university / college transcripts and degrees should be submitted with your application and will be required at the time of appointment Unofficial documents and / or copies are acceptable.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.

THE SELECTION PROCEDURE

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.

If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note : Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours / week).

3. Screening Committee : (Pass / Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.

4. Interview Process : Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process.

5. Conditional Hire : Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan / fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and / or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment

QUESTIONS : For questions concerning this job announcement and the application process :

Bilingual Pay

Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.

Pension Reform Act

The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and / or selection for open vacancies at the City of Sacramento.

Equal Opportunity Employer

The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Additional Information

Civil Service Rules :

Union Contracts :

Salary Schedule :

APPLICATION : I understand my application must meet the minimum qualifications for consideration of employment with the City of Sacramento. The experience I list in the duties area of the "Work Experience" section of the employment application will be used to determine if I meet the minimum qualifications as stated on the job announcement. A resume, responses to the supplemental questions requiring a narrative response, employment history listed elsewhere in the application or attachments will not substitute for the information required in the "Work Experience" section of the employment application. Position / job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Note : Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours / week).Please refer to the City of Sacramento's Applicant Resources Page for Screening Instructions :

PROOF OF EDUCATION : To qualify for this classification you may use any combination of education and / or experience as listed to provide required knowledge, skills, and abilities.I understand proof of education such as, but not limited to, university / college transcripts and degrees should be submitted with my application and will be required at the time of appointment if I am using education to qualify for this position.Please refer to the City of Sacramento's Proof of Education Requirements () for information on accepted documentation.

EDUCATION CONFIRMATION : If I am using education to qualify for this position, I attest I possess or will possess the following level of education by time of appointment if I am selected for this position.

SUPPLEMENTAL QUESTIONNAIRE : The answers to the questions below will be reviewed by the hiring department along with the information provided in your employment application. Therefore, your answers must be consistent with your employment application information (especially in the "Education" and "Work Experience" sections), must be unambiguous, and must contain sufficient but concise detail and organization. A resume will not be accepted in lieu of completing this Supplemental Questionnaire. Lack of clarity, incomplete or inconsistent information, and / or disorganized presentation may negatively affect the hiring department's review of your Supplemental Questionnaire. I understand and agree to the above instructions.

Describe your experience working in a live entertainment venue.

Describe your experience assisting with the coordination, evaluation, and execution of large-scale public, internal, and private events.

Are you available to work flexible schedules that include working both weekends and evenings?

Required Question

Salary : $77,377 - $108,878