PTS Office Assistant, Building & Safety

The City of Santa Clarita is currently recruiting for a part-time, temporary, seasonal (PTS) employee to provide a wide range of clerical support for the Building & Safety Division in the Community Development department. This position is responsible for performing general clerical work including document processing, responding to public records requests, answering telephones, providing customer service to the public, and other clerical duties as assigned. This position is anticipated to work up to 40 hours per week, Monday-Friday, based out of City Hall. The duration and hours of this assignment may be subject to the division's needs. DUTIES AND RESPONSIBILITIES: • Provides clerical support for employees in the Building & Safety Division, including answering incoming phone calls for the division; receiving, sorting, and processing mail; and scheduling building inspections • Assists the public by answering questions, providing information, and directing inquiries to appropriate staff as necessary • Provides typing, proofreading, and editing of a variety of documents and reports, including letters, memorandums, and email responses from the City to the public • Responds to public records requests in compliance with the California Public Records Act (CPRA) • Researches archived and active building permit and plan records • Prepares and distributes reports • Organizes, prepares, and processes historic permit documents and oversized building plans for off-site scanning • Maintains files of correspondence, forms, reports, and other materials and • Scans and indexes documents for electronic storage • Conducts quality control on returned plans from off-site scanning • Utilizes various software programs, including Microsoft Word, Excel, Outlook, Laserfiche, Accela, Infolinx, and GoGov • Performs other duties and responsibilities as needed • High School Diploma or a GED equivalent • One year of clerical support experience in a fast-paced, professional, and customer-service oriented environment • Customer Service Experience is highly desired • Strong communication skills; knowledge of basic math, business English, spelling, and strong understanding of grammar and punctuation rules; and the ability to correctly proofread and edit correspondence • Strong records management skills and the ability to prepare and maintain effective tracking and record-keeping systems • Strong organizational skills to manage large volumes of documents and ensure that both digital and physical files are properly indexed and stored. • Ability to communicate clearly and concisely, both orally and in writing • Knowledge of clerical and office practices and procedures • Strong computer skills and proficient in Microsoft Outlook, Word, and Excel, including the knowledge or ability to learn Accela, Infolinx, Laserfiche, and GoGov • Ability to provide excellent customer service to staff and the public including the ability to handle conflicts and complaints • Strong interpersonal skills and the ability to develop and maintain effective working relationships with employees, managers, and outside agencies • Ability to manage time effectively, coordinate multiple projects simultaneously, work in an environment with constant interruptions, consistently meet deadlines, and be flexible to changing priorities • The ability to lift, drag, and push files, paper, and documents weighing up to 25 pounds An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance. All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees. As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need. In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment. Part-time, temporary, and seasonal (PTS) workers are at-will. Generally, PTS employees are limited to no more than 999 hours per fiscal year. For more information and to apply online, please visit www.santaclarita.gov/jobs The City of Santa Clarita is an Equal Opportunity Employer APPLICATION DEADLINE: This position will remain open until filled. First Review: Tuesday, April 22, 2025

Salary : $20 - $23