What are the responsibilities and job description for the Tennis Operations Coordinator position at City of South Bend?
SALARY: $20.00/hour
POSITION SUMMARY:
The Tennis Operations Coordinator is responsible for overseeing the daily operations of the Leeper Park Tennis Center, ensuring the delivery of high-quality tennis programs and services to the community. This role involves managing staff, coordinating events, maintaining facilities, and fostering a positive environment for tennis enthusiasts of all ages and skill levels.
As a leader and employee of the City of South Bend, you are called upon to serve in a manner that supports Our Core Values: Excellence, Accountability, Innovation, Inclusion, and Empowerment as you carry out our primary employee expectations: Champion Values & Organizational Pride, Champion Operational Excellence, Make Sound Decisions, Embrace Coaching and Accountability, Communicate with Excellence, Value Diverse People and Perspectives, Embrace Personal Development, Exhibit a Positive Attitude and Own Your Health, Wellness & Safety
SCHEDULE: Varies, depending on programming and gameday events, including evenings and weekends. This position offers up to 29 hours per week.
SUPERVISION EXERCISED:
Responsible for supervising tennis center staff, including tennis instructors, maintenance personnel, and volunteers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Supervise Tennis Center Staff: Oversee daily operations and manage staff, including tennis instructors, maintenance personnel, and volunteers.
- Program Management: Develop, implement, and manage tennis programs such as lessons, leagues, camps, and tournaments for all skill levels.
- Facility Management: Ensure the cleanliness, maintenance, and safety of tennis courts, equipment, and common areas.
- Event Coordination: Organize and support gameday events, tournaments, and special community activities.
- Customer Service: Provide exceptional service by addressing customer inquiries, concerns, and feedback in a timely and professional manner.
- Scheduling & Reservations: Oversee court reservations and ensure optimal scheduling for both casual play and organized events.
- Marketing & Promotion: Assist in developing and executing marketing strategies to promote programs, events, and the tennis center.
NON-ESSENTIAL/MARGINAL FUNCTIONS:
- Assist with administrative tasks such as filing, data entry, and record-keeping as needed.
- Help with the planning and execution of special promotions or community outreach initiatives.
- Participate in staff meetings, training sessions, and professional development opportunities.
- Occasionally assist in procurement and inventory management of tennis equipment and supplies.
- Support the development of new program offerings or facility improvements.
- Assist with customer outreach, including follow-ups and surveys to assess program satisfaction.
- Perform other duties as assigned by the Athletics Manager.
Salary : $20
