Business Application Specialist, #44119

The City of Virginia Beach is recruiting for a Business Application Specialist I to join Public Works Fleet Management.

Specific duties/responsibilities include, but not limited to:

• Provide support for Public Works Fleet Management applications, including developing of training information, user support and conducting training for approximately 84 users.
• Troubleshoot and triage department software/hardware requests.
• Assess department technology needs; recommend new implementations for existing applications.
• Liaison with IT Department and/or vendor to resolve software and/or hardware issues.
• Analyze and document division’s business processes; Identify opportunities to improve process efficiency and productivity.
• Lead software upgrades; including testing, training and troubleshooting. Develop training materials and conduct end-user training using clear oral and written communication methods.
• Lead hardware deployments and maintain departments inventory of hardware; Configure and deploy mobile hardware (MiFI, Cellphones, Tablets) used by staff.
• Research records for FOIA (Freedom of Information Act) requests and City Manager inquiries.
• Develop/modify division’s general policies and guidelines for technology requests and processes.
• Create/Update custom reports using Crystal Reports and Power BI (Ad-hoc and/or SQL).
• Conduct meetings or make presentations to communicate information as requested or needed.
• Maintain division’s website on SharePoint and Beachnet (internal website).

The City offers a generous benefits package such as health, dental and life insurance, retirement and savings plans. Other key benefits include 11 holidays plus 3 flexible personal holidays each year, PTO, paid maternity/paternity and parental leave, leave donation program, tuition reimbursement, professional development, and more.

The City of Virginia Beach is an Equal Opportunity Employer.