What are the responsibilities and job description for the Business Application Specialist I position at City of Virginia Beach?
The City of Virginia Beach is recruiting for a Business Application Specialist I to join Public Works Fleet Management.
Specific duties/responsibilities include, but not limited to:
· Provide support for Public Works Fleet Management applications, including developing of training information, user support and conducting training for approximately 84 users.
· Troubleshoot and triage department software/hardware requests.
· Assess department technology needs; recommend new implementations for existing applications
· Liaison with IT Department and/or vendor to resolve software and/or hardware issues.
· Analyze and document division’s business processes; Identify opportunities to improve process efficiency and productivity.
· Lead software upgrades; including testing, training and troubleshooting. Develop training materials and conduct end-user training using clear oral and written communication methods.
· Lead hardware deployments and maintain departments inventory of hardware; Configure and deploy mobile hardware (MiFI, Cellphones, Tablets) used by staff.
· Research records for FOIA (Freedom of Information Act) requests and City Manager inquiries.
· Develop/modify division’s general policies and guidelines for technology requests and processes.
· Create/Update custom reports using Crystal Reports and Power BI (Ad-hoc and/or SQL)
· Conduct meetings or make presentations to communicate information as requested or needed.
· Maintain division’s website on SharePoint and Beachnet (internal website)
Joining the City of Virginia Beach Workforce Comes With its Perks!
- 11 Paid Holidays
- 3 Additional Personal Holidays
- 18 Days of Paid Time Off (PTO)
- Medical, Dental, Vision, and Prescription Coverage
- Legal and Identity Theft Protection
- Virginia Retirement System (VRS) Hybrid Retirement Plan & Basic Life Insurance
- Commonwealth of Virginia 457 Deferred Compensation Plan (COV 457)
- Deferred Compensation Plans
- Hybrid 457 cash Match
- Virginia Local Disability Program (VLDP) - Income Replacement (Short Term Disability, Long Term Disability, and Long-Term care)
- Optional Life Insurance
- Wellness Programs
- Employee Assistance Program / Work-Life Services
- Paid Maternity/Paternity/Parental care Leave after 1 year of employment.
- Beach Municipal Federal Credit Union exclusively for City employees and their dependents
