What are the responsibilities and job description for the Business Application Specialist I position at City of Virginia Beach?
Job Duties:
The City of Virginia Beach is recruiting for a Business Application Specialist I to join the Director's Office division of the Planning & Community Development department. The BAS will support one or more divisions within the Planning Department.
Specific duties/responsibilities include, but not limited to:
Provide support for the Planning department applications.
Troubleshoot and triage department software/hardware requests.
Analyze and document department divisions’ business processes; Identify opportunities to improve process efficiency and productivity.
Maintain division’s inventory of hardware; Configure and deploy mobile hardware (MiFI, Cell phones, Tablets) used by field staff.
Research records for FOIA (Freedom of Information Act)requests and City Manager inquiries.
Create/Update custom reports (Ad-hoc and/or SQL)
Liaison with IT Department to resolve software and/or hardware issues.
Conduct meetings or make presentations to communicate information as requested or needed.
Assists in department level business application support for the Accela application, including user support and training for approximately 135 users.
Assist in software upgrades, including testing, training, and troubleshooting. Assist in developing training materials and assist in end-user training.
Review software code and/or data for discrepancies.
Official City Job Description:
https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Business-Application-Specialist-I-01827.pdf
Working Conditions:
https://workingcondition-summary-prod.s3.amazonaws.com/B.000751.3.pdf
Minimum Requirements:
MINIMUMS: Any combination of education (above high school), training, and/or experience equivalent to four (4) years in a field related to functional support for automated business operations in a network or server-based environment for the agency where the IT services are being used, utilizing the required knowledge, skills, and abilities. May be required to have or obtain a valid drivers license. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Additional Requirements:
DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required
Attachments Required: Resume
Preferences:
- Experience developing system and process documentation and/or presentations
- Experience testing software implementations, deployments and upgrades.
- Hardware support/troubleshooting
- Experience utilizing SQL database applications and/or Java scripting.
- Experience creating reports and equipment logistics
- Experience with Microsoft Visio
- Experience participating on a project team and internal customer service
- Ability to work with minimal supervision and function under pressure
- Experience troubleshooting hardware and software
- Experience providing system analysis
- Implementation, configuration, support, and system administration experience of IT systems/apps
Special Instructions:
- Please provide a detailed application and resume supporting your experience as related to the duties and
- The City of Virginia Beach offers a comprehensive benefit package, which includes eligibility for hiring
- Please complete the application in its entirety and include your resume if required by the posting.
- Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
- You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.
VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.
Salary : $55,339 - $85,775
