Utility Billing Clerk

Under close supervision, provides accurate utility billing information; processes and maintains accounting transactions; receives, completes and maintains records of maintenance and inspections work orders; accesses utility billing paperwork and mainframe computer database for customer billing records; and performs other related duties as assigned.

DUTIES AND RESPONSIBILITIES (Which are not in any hierarchical order)

1. Enters financial debits and credit data into appropriate Finance and specialized utility computer systems.

2. Interacts with internal and external customers mainly for the exchange of information.

3. Analyze various financial billing summaries and reports; receives, analyzes, processes, and posts detailed accounts receivable transactions.

4. Generates, receives, completes and maintains file for customer service, maintenance, and inspection work orders necessary to update and correct the mainframe database for utility customer billing.

5. Balances daily cash report with the City’s general ledger and prepares reports. Executes lien procedure according to Ordinances.

6. Processes paperwork and computer work necessary to close customer utility accounts, correct bills and generate final bills and customer refunds.

7. Performs file maintenance of all utility billing financial documents and record retention.

8. Researches, gathers and posts information and writes monthly reports for management related to accounting information.

9. Maintains customer files for active and inactive customer deposit receipts.

10. Performs other related duties as assigned.

$18.10 Hourly (Pay Grade 39)

Excellent Benefits!

High school diploma or GED (education will be verified using the “Education Requirements” listed below) and two (2) years of experience in bookkeeping, accounting or related field is required, or any equivalent combination of training and experience.

A current and valid Florida driver’s license is required. For application purposes, a valid driver’s license from any state (equivalent to a State of Florida Class E) may be utilized; with the ability to obtain the State of Florida driver’s license within thirty (30) days from date of employment.

Education Requirements

To be considered valid (or verified) for position qualification purposes, and consistent with City Hiring Policy 4-5, a High School, GED or equivalent diploma, and all higher education degrees or certifications must have been issued by:

a) a public education institution in the State of Florida or any State or Territory of the United States; or

b) an institution accredited by an accrediting organization that is recognized by the Florida Department of Education or the U.S. Department of Education; or

c) an institution that is accredited by an organization that is recognized by the Council for Higher Education Accreditation (CHEA); or

d) an institution whose degree or certification is accepted by institutions identified in either a, b or c above for the purpose of admission to institutions identified in either a, b, or c above.

International degrees will be evaluated to determine if they satisfy qualification requirements.

The selection process for this position may consist of any, all or a combination of the following tests: evaluation of training and experience, written examination, structured oral interview or other assessment method.